Cash Processing Specialist

About Us:  
At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2023, recognized as a ‘Great Place to Work’ by the Secured Finance Network, and celebrated as a ‘Most Innovative Company’ by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success. 

The Opportunity: 
eCapital is currently seeking a full-time Cash Processing Specialist to join our team in our Orillia, Ontario office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. As a Cash Processing Specialist on the Freight Factoring portfolio, you will have the opportunity to provide the necessary support in a team-oriented and friendly environment. You will be responsible for data entry and other accounting duties. 

Responsibilities:

• Posting cash payments & bank adjustments to customer's accounts in the Freight Factoring portfolio
• Researching customer payments, resolving discrepancies with remittances & completing necessary account adjustments
• Balances and reconciling customer accounts in a timely manner
• Communicating account details and updates with customers over the phone and email
• Strong knowledge of AML policies
• Collaborating with other internal departments, such as Customer Service, Finance, or Collections to resolve payment issues
• Understanding and prioritization of assigned workload for completion within a specified time frame
• Other duties as assigned by the Manager of Cash Processing

Skills and Experience

• Proficient with Excel
• Strong data-entry skills
• Excellent mathematical, verbal, and written communication skills
• Accurate, accountable, and detail oriented with the ability to work independently & meet deadlines
• Recent experience in cash applications or collections is an asset

Qualifications:

• Post secondary education in business, accounting, or another related field is an asset

We Bring:

• $18.50 hourly
• Annual Bonus Incentives
• Vacation & Sick Time
• Health, Dental, and Life Benefits
• RRSP Matching
• Abundant professional development opportunities at a growing and thriving Fintech company! 

eCapital Culture:
At eCapital, we're not just a funding provider—we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:

• Agility : We adapt quickly to changing market conditions and customer needs.
• Relationships : We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together.
• Accountability: We hold ourselves to the highest standards in all aspects of our work.
• Innovation : We constantly push boundaries to create better solutions for our clients.

We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age.

eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

AI Statement
eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters.

Vacancy Type: Replacement Role