Client Relationship Specialist in Edmonton

Elevate client satisfaction as a Group Perks Client Relationship Specialist based in Edmonton. This full-time role emphasizes retention and effective account management with supportive solutions.

In this pivotal position, you will drive client retention and foster positive experiences post-sale. Leveraging your expertise in Group Health and Dental products, you will support Sales Consultants by identifying cross-sell opportunities and collaborating on impactful presentations. Building lasting relationships with plan administrators will be key to your success.

Key Responsibilities: • Identify and pursue cross-sell opportunities for benefits • Address and resolve complex client inquiries independently • Build and maintain strong relationships with administrators • Assist with policy and administrative updates when needed • Ensure accurate contact information in Salesforce

Requirements: • Solid knowledge of Group Health and Dental offerings • Valid Alberta driver’s license with reliable transportation • Proven skills in account management and problem resolution • Experience in the employee benefits sector preferred • Proficient in Salesforce.com and relevant software

Enhance client experiences and service excellence as a Group Perks Client Relationship Specialist. #J-18808-Ljbffr