Emergency Response Coordinator

401(k)401(k) matchingHealth insuranceVision insuranceEmergency Recovery Coordinator (ERC)
Serve People When They Need It Most | High-Impact | Fast-Paced | Unlimited Growth
Are you a proactive, impatient and charismatic communicator? Do you have the ability to read people and situations effectively? Are you outgoing, empathetic and intuitive? Do you have the ability to persuade people to accept change or new ideas, as well as take hostile situations involving people and convert an unfriendly atmosphere to a more civil environment? Do you hate to be involved in transactions that are technical in nature as you can be easily distracted, and dislike being put in situations that do not involve others? Do you easily become dissatisfied with work that consists of repetitive tasks? Overall, are you optimistic and most comfortable when you have freedom and independence to pursue your goals and stay in an environment that provides a social network?What You’ll Do
As an ERC, you will:Be the first point of contact for property owners after traumatic eventsBuild trust and guide customers through the initial recovery processGenerate business by proactively identifying and acting on opportunitiesWork closely with first responders, adjusters, project managers, and community leadersSecure mitigation work to protect properties and prevent further damageRepresent Paul Davis in the community through events and relationship buildingDeliver confidence and clarity when people need it mostThis is a fast-moving, high-stakes role where no two days are the same.Who You Are
You’re someone who:Has a strong internal drive and takes initiativeThrives in fast-paced, high-pressure environmentsLeads with compassion and empathyIs confident communicating with people in emotional situationsThink quickly but stays calm and controlledIs energized by helping others during difficult momentsIs comfortable both one-on-one and speaking in groupsBase + Commission
(Typical earnings: $85K–$100K base, no cap on commissions. Top producers can earn $200k or more)Company vehicle + gasCell phone and computer providedAccess to Paul Davis UniversityWhat You’ll Need
Strong communication and relationship-building skillsAbility to stay organized while managing multiple prioritiesComfort using technology and CRM toolsValid driver’s license with a good driving recordWillingness to be on-call (including nights/weekends as scheduled)A commitment to continuous learning and growthPreferred Experience
Previous outside sales experience is strongly encouragedExperience in construction, restoration, or a related field is a plusCandidates with a background in sales within a construction or service-based environmen t
will be well-positioned for success in this roleWhy This Role Matters
Serving others in their time of need is not easy—but it’s meaningful work. If you’re someone who wants more than just a job— If you want to make an impact, build relationships, and grow in a fast-paced environment—This is your opportunity.Compensation: $85,000.00 - $150,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.Our Values:
Deliver What You PromiseRespect The IndividualHave Pride In What You DoOur Mission:
Are you willing to travel as needed for this position? *In the past 5 years, do you have any alcohol related convictions on your driving record (i.E. DUI, DWI)? *U.S. Equal Opportunity Employment Information (Completion is voluntary)Paul Davis Restoration is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, sexual orientation, gender identity, genetic information, or any other classification protected by law. All employment requirements mandated by local, state, and federal regulations will be observed.Referral code from a current employee If no code provided, add their name instead.Because Paul Davis is a franchise organization, benefits vary based on franchisee.Opportunity for OvertimePaid Time OffOpportunity for AdvancementGreat Company CultureIn my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.
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