front desk supervisor

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Remote location
• Ski centre/resort

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Register arriving guests and assign rooms
• Handle luggage for hotel guests
• Provide customer service

Supervision

• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines

Personal suitability

• Accurate
• Client focus
• Dependability
• Flexibility
• Initiative
• Judgement
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits
• Life insurance