Director of Fraud Analytics at Manulife
Manulife
Lead fraud prevention efforts at Manulife Bank as the Director of Fraud Analytics & Risk Management. Drive innovative analytics, risk modeling, and fraud technology solutions in a hybrid working environment. In this critical leadership role, you will shape the fraud analytics strategy across banking products and customer experiences. Your expertise will guide proactive fraud risk detection and establish a data-driven ecosystem for enhanced security. Collaborate with cross-functional teams to implement innovative solutions that ensure customer protection and seamless banking. Key Responsibilities:
- Develop and execute fraud analytics strategies for multiple banking channels
- Establish monitoring capabilities to detect emerging fraud risks
- Utilize data sources for fraud trend identification and control enhancement
- Lead fraud intelligence and improve prevention effectiveness
- Create analytics and dashboards for decision support
- University degree in relevant field
- 10+ years in fraud analytics and risk management
- Proven experience in developing fraud detection models
- Strong understanding of customer risk scoring frameworks
- Experience managing fraud technology vendors
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