Remote Customer Success Manager — Aviation Saas & Ai

Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence, training, renewal, and expansion using usage data to prioritize time and resolve escalations with sound judgment.The role requires 5+ years in SaaS customer success, strong analytical and communication skills, and experience with automation. Aviation industry familiarity is a plus;
a collaborative, fast-paced environment awaits.
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