Licensing Specialist

Permanent Full-Time Licensing Specialist, Gaming Integrity
In-Scope Level 08
Gaming Integrity and Licensing Branch, Regina
Vacancy #01/27

The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking a self-motivated and detail-oriented individual to provide support as a Licensing Specialist, Gaming Integrity within the Gaming Integrity and Licensing Branch .

This position is required to work on-site, reporting to the Manager, Charitable Gaming.

The Licensing Specialist, Gaming Integrity is responsible for regulating charitable gaming activities in Saskatchewan by evaluating applications, ensuring compliance with legislation and policies, and supporting licensed organizations. The role involves reviewing legal and financial documents, assessing risk, providing guidance to stakeholders, and maintaining the integrity of gaming operations. It also includes technical support for online systems, privacy compliance, and collaboration with internal and external partners to uphold regulatory standards.

Core Competencies (Job Family – Professional)

• Accountability (Level A) – Takes responsibility for one’s own actions, behaviours and commitments.
• Communication (Level A) – Clearly presents and receives information.
• Customer Service Excellence (Level C) – Builds customer relationships and identifies required improvements to service delivery.
• Adaptability (Level B) – Adapts behaviours and approaches to address specific situations.
• Teamwork (Level A) – Participates in team or group activities.

Primary Responsibilities

• Assess applicant eligibility for charitable gaming licenses by reviewing legal documents, lottery structures, ticket pricing, rules of play, and related agreements, and approve or recommend denial of applications.
• Ensure privacy and discretion in accordance with The Freedom of Information and Protection of Privacy Act by safeguarding sensitive information and maintaining confidentiality.
• Review and approve proposed use of proceeds and operating expenses to ensure compliance with regulatory requirements.
• Review and approve changes to existing moderate to high-risk lotteries, ensuring gaming integrity is maintained.
• Provide support and guidance to new applicants and licensed charities regarding licensing options, application processes, and compliance requirements.
• Provide online support including password resets, unlocking accounts, and troubleshooting application errors.
• Assess online platforms, payment providers, and electronic raffle systems for compliance with terms and conditions.
• Evaluate complaints regarding licensed lottery operations and work with licensees to resolve issues, escalating to management when necessary.
• Advise licensees on license expirations and financial reporting deadlines.
• Support registered management companies working with licensed charities to ensure they understand and meet requirements.
• Maintain organizational records, including licensing and compliance history.
• Assist bingo hall managers in resolving scheduling issues and preventing unauthorized events.

Required Technical Knowledge, Skills and Qualifications

• Knowledge of applicable legislation, including the Criminal Code, charitable gaming policies and procedures, and relevant terms and conditions.
• Ability to interpret and analyze complex legal, financial, and governance documents.
• Understanding of The Freedom of Information and Protection of Privacy Act and the principles for managing sensitive information responsibly and confidentially.
• Knowledge of accounting and mathematical practices and procedures.
• Ability to troubleshoot online application issues, including password resets, account access, and data verification.
• Familiarity with office administration practices, including document management, filing systems, and the use of standard office equipment.
• Strong communication skills to provide guidance and support to both internal and external stakeholders.
• Problem-solving skills to assess issues, identify root causes, and implement effective solutions in a regulatory environment.

Licensing Requirement
This position requires Gaming Regulator Registration.
 
Working Conditions
Core office hours are 8:00 a.m. and 4:45 p.m. Monday to Friday. This role is primarily desk-based, with most of the work day dedicated to computer use, including keyboarding, data analysis, and system navigation.

In the course of their duties, Licensing Specialist, Gaming Integrity may need to interact with customers who are experiencing frustration or dissatisfaction. It is essential that they demonstrate a commitment to safety by ensuring the well-being of themselves and others within the workplace.

What We Offer
We offer a range of benefits to support the well-being and professional growth of our employees, including:

• Competitive Wages: $34.43 – $43.79 per hour.
• Professional Development: Access to training and development programs.
• Health and Safety: Comprehensive safety training.
• Positive Work Environment: A supportive and inclusive workplace culture.
• Comprehensive Benefits Package: Access to Employee and Family Assistance Plan (EFAP) resources and support for personal and professional challenges; matched pension; disability insurance; health and dental.

Both your cover letter and resume will be used in the screening process. You must clearly indicate how you have acquired the relevant technical knowledge outlined above. Candidates who have been screened into the competition will be required to participate in an assessment and interview.

The successful candidate will be subject to SLGA’s Criminal Record Check for Gaming Regulator and Code of Conduct Policies.

Application deadline: 11:59 pm, April 15, 2026
Vacancy number: 01F27
Expected Screening Start: April 16, 2026
Potential Start Date: May 11, 2026

SLGA is committed to achieving a representative workforce. We invite all qualified individuals to apply. Women, Indigenous people, persons with disabilities and visible minorities are encouraged to self-identify.