Senior Associate, Transformation

Company:Mercer
Description:Mercer’s Career Consulting Team is seeking a
Senior Associate, Transformation.
This hybrid role can be based in
Toronto, Vancouver, Calgary, Ottawa or Montreal
As a
Senior Associate, Transformation,
you will have the opportunity to help organizations transform the way they work and how their people experience work. At Mercer, people and data are at the core of our thinking and action, and we guide our clients to define and navigate the journey of constant change they need to remain competitive in today’s market.
Join an experienced team of 25,000 colleagues globally, with 1,000+ focused on transformation around the world!
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.
We will count on you to:
Manage project delivery for change management workstreams for large-scale transformation and M&A engagements: Develop and maintain plans, timelines, budgets, resourcing and trackers to keep milestones and deliverables on schedule
Maintain issue, risk, and decision logs;
escalate blockers and drive timely resolution across change, communication and integration activities
Coordinate logistics and facilitation for workshops, governance, and working sessions (agendas, materials, minutes, action follow-up) to align clients and teams
Support change execution by coordinating impact assessments, stakeholder maps, communications and training schedules, and tracking adoption metrics and feedback
Prepare, review, and maintain client-facing materials (status reports, heat maps, integration checklists, slide decks, comms) and manage review and compliance cycles
Coordinate cross-functional SMEs (HR, legal, comp/benefits, IT) and delegate to analysts/associates to deliver integrated, timely outputs
Contribute to proposals and bids by drafting SOWs, project plans, resourcing/pricing inputs and pitch materials
Serve as primary or secondary client contact on engagements: Manage expectations, respond to requests, and ensure delivery within scope and budget
What you need to have:
5 to 10 years of relevant work experience
Experience in project management, meeting facilitation and presentation design – using data to tell a story
Strong analytical skills, both quantitative and qualitative
Flexibility, adaptability and the ability to work under tight deadlines or changing client needs
Excellent interpersonal, verbal, and written communication skills
Intellectual curiosity, seeking opportunities to develop new skills
Superior organizational skills and strong attention to detail
What makes you stand out?
You have a passion for change and solving complex problems
Fluency in English (French is a nice-to-have)
Completing a bachelor’s degree majoring in HR, psychology, commerce, business or journalism
Consulting, business and/or HR experience preferred
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $81,000 to $135,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.
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