Automotive Brand Ambassador

Dealership: NewRoads Mazda, a division of OpenRoad AutoGroupCompensation: $50,000 - $100,000We are proud of our forward-thinking culture developed over40 years of continuous improvement initiatives. OpenRoad is one of the largestand fastest growing automotive retail groups in the country ( representing
23 brands
across
44locations ) with a shared vision tobecome the national automotive leader in customer experience. As one of“Canada’s Best Employers” and “Best Managed Companies”, we are looking for teamplayers who are excited to continually learn, work hard, and take ownership oftheir role.Our size doesn't define us, our people do. No one is just anumber here, everyone matters, and our culture is the foundation of oursuccess.If you love the idea of joining an organization withunlimited possibilities to accelerate your career, then apply to OpenRoad andgrow with us today!A Career at OpenRoad Means You’ll Enjoy:
Opportunity to work with avariety of OEM Brands including Acura,Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda,Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram,Rolls-Royce, Subaru, Toyota, VolkswagenExclusive perks andbenefits, including a Discounted Vehicle Purchasing Program, RRSPmatching, and referral bonusesComprehensive extendedhealth and dental plan (applicable for full-time positions only)Strong focus on training, development,and internal promotion opportunitiesBe part of collaborative,friendly, and progressive work culture with an emphasis on transparency,innovation, relationship, and empowermentBe part of a culture thatcelebrates you through employee recognition programs and engagement eventsROLE &RESPONSIBILITIES:
Providing customers withinformation regarding vehicles for sale;
Following the steps to thesales process for all sales buckets (Walk-in, Phone, E-leads);
Sharing brand and NRAGheritage at every touch point possible (built a lasting first impression);
Conducting test drives ofvehicles for sale;
Providing off and onsitedelivery of the vehicle with expert attention to detail;
Embracing the showroom toensure a 5-star experience for guests;
Infusing all targetedaccounts and radiating sales from within the client base;
Overcoming objections ofprospective customers;
Emphasizingproduct/service features and benefitsBuilding and fostering anetwork of referrals to create new opportunities for revenue growth;
Generating and developingnew customer accounts;
Always maintainingprofessionalism, tact, diplomacy, and sensitivity and portray positivity;
Using marketing data andapplicable sales management software tools to maximize sales efficiencyand effectiveness;
Building and maintainingongoing awareness of new products and services, competitor activities, andother research;
Increasing brand awarenessthrough various initiatives;
Maintaining and keepingcurrent on Mazda product knowledge, technology and current offerings;
Actively participating ondealer social channels (Instagram, Facebook, Twitter);
Maintaining healthy CEPand Google Review ratings;
Weekly market research incustomer experience via offsite review of market leaders (Tiffany’s,Tesla, Starbucks, Apple and such);
Performing other duties asrequiredKNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Automotive experience isNOT a requirementMandarin and/or Cantonesespeaking is considered an assetThe ability to workindependently and as a part of a team;
You are self-motivated,confident, and customer-focused with strong organizational skills;
Exceptional verbalcommunication and presentation skills;
Self-motivated, with highenergy and an engaging level of enthusiasm;
Valid Drivers License andgood driving record;
Must have the ability towork evenings and Saturdays as scheduledPossess a valid OntarioDriver’s License, is able to drive both manual and automatic transmissionOMVIC license is requiredWe are an equal opportunity employer that values diversity,inclusion, and respect in the workplace. We are committed to creatingopportunities for our associates to learn, advance their careers, and reachtheir full potential.We are expanding our team with this new role and actively seekingqualified candidates to fill it. We prioritize transparency in our hiringpractices and strive to provide applicants with clarity regarding eachopportunity’s nature and purpose.OpenRoad Auto is committed to providing accessibleemployment practices that are in compliance with the Accessibility forOntarians with Disabilities Act (AODA). Accommodations are available on requestfor candidates taking part in all aspects of the selection process.
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