Senior Ivr Developer Toronto
TD Bank Group
Build DTMF and conversational IVR systems with Java and Cisco CVP at TD in Toronto, supporting personalized assisted-service experiences.As a Senior IVR Developer, you will develop and support voice bots within a large transformational program. The work includes technical planning, integration, systems analysis, design, development, testing, and maintenance. You will collaborate with design, business, and technology partners while applying technology architecture standards.Key Responsibilities:
Build, develop, and support DTMF and conversational IVR botsPerform unit and component testing aligned with business needsProvide effort estimates for projects and initiativesIdentify application integrity and cross-release issuesMaintain quality code through testing and deployment cyclesRequirements:
Undergraduate degree or technical certificateSix or more years developing DTMF IVR applicationsExperience with Cisco Call Studio, CVP, Java, and REST APIsKnowledge of UCCE or ICM integrationStrong communication and independent problem-solving skillsApply your IVR development, Cisco CVP, Java, and voice bot expertise to TD’s Toronto technology team.
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Build, develop, and support DTMF and conversational IVR botsPerform unit and component testing aligned with business needsProvide effort estimates for projects and initiativesIdentify application integrity and cross-release issuesMaintain quality code through testing and deployment cyclesRequirements:
Undergraduate degree or technical certificateSix or more years developing DTMF IVR applicationsExperience with Cisco Call Studio, CVP, Java, and REST APIsKnowledge of UCCE or ICM integrationStrong communication and independent problem-solving skillsApply your IVR development, Cisco CVP, Java, and voice bot expertise to TD’s Toronto technology team.
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