Head of Supply Chain - Canada

Job Details

Contract Type: Unlimited / Full-Time

Country / City: Canada / St. Laurent

Company: Beiersdorf Canada Inc.

Job Function: Supply Chain Management

Your Tasks

Supply chain strategy and operations

Define and deliver the Canadian supply chain strategy, annual operating plan and improvement roadmap, aligned with country and North America priorities. Oversee product availability, order fulfilment, warehousing, transportation and finished goods inventory, balancing service, cost, working capital and risk. Ensure capacity and contingency plans support promotions, seasonal peaks, growth and continuity. Lead recovery from supply and logistics disruptions.

Demand planning and S&OP

Lead and develop the Demand Planning team, setting objectives for forecast accuracy, bias and planning quality, and addressing performance gaps. Provide direction, resources and constructive challenge while the team owns demand plan development. Ensure sound assumptions aligned with Sales, Marketing and Finance. Own Supply Chain's S&OP contribution, presenting demand and supply risks, capacity constraints, inventory and cost implications. Secure country and North America decisions and deliver agreed actions.

Customer replenishment and collaboration

Lead and develop the Customer Replenishment and Collaboration team, setting strategy and goals for service, on-shelf availability, inventory and customer supply chain relationships. Provide direction, coaching and resources, aligning replenishment and collaboration priorities with Sales and Canadian objectives. Be accountable for team performance and relationship outcomes. Support strategic customer discussions and escalations, and ensure improvement plans address service gaps and avoidable costs.

Value Added Services (VAS) and rework

Define VAS strategy, priorities and targets; own service, cost and quality performance. Direct and support the VAS Manager on capacity, providers and delivery. Support manager-led continuous improvement, cost efficiency and waste reduction, securing resources for capability and capacity needs. Ensure traceability and inventory controls, with Quality and Regulatory alignment on specifications, approvals and release.

Innovation and product changes

Be accountable for the North America Project Management team's performance in delivering Canadian innovations and product changes on time, within budget and to customer requirements. Ensure Canadian business and customer needs are captured early in scope, milestones, dependencies and timelines, supporting customer setup, launch readiness and delivery dates. Agree Canadian priorities, responsibilities and commitments with regional project leaders. Review progress, secure corrective actions and resources, and elevate delivery risks.

North America service delivery and governance

Represent Canadian requirements in regional planning, logistics and shared-service decisions, ensuring North America priorities support local commitments. Agree service levels, responsibilities, performance measures and escalation routes with regional functions serving Canada. Review service quality, reliability, responsiveness and cost. Secure resources and corrective actions with owners and timelines; ensure sustained results. Influence across reporting lines and resolve competing priorities while retaining accountability for Canadian operations.

Budget and cost delivery

Own the Canadian supply chain budget, rolling forecasts and approved cost targets, including North America service costs. Manage warehousing, transportation, VAS, rework, inventory write-offs, customer penalties and other supply chain costs. Partner with Finance to explain variances, validate charges and accruals, and implement corrective actions. Assess cost to serve by customer, channel and activity. Deliver measurable savings and productivity improvements while maintaining service and quality. Build investment, outsourcing and network change business cases.

Your Profile

• Bachelor's degree in Supply Chain, Business, Engineering, Operations Management or a related discipline, or an equivalent combination of education and relevant experience.
• Typically +10-15 or more years of progressive supply chain experience, including at least 5 years leading teams and substantial operational scope; consumer packaged goods or a comparable retail-driven environment preferred.
• Preferred experience using OMP, SAP, Oracle or similar tools for Supply Planning
• Demonstrated experience in demand planning, customer replenishment, logistics, inventory management, VAS or co-packing, and product launch or change implementation.
• Proven ownership of supply chain budgets, cost improvement, logistics tenders and third-party provider performance in the Canadian market.
• Strong matrix leadership, negotiation and change management skills, with the ability to influence regional stakeholders and communicate clear, fact-based recommendations.
• Proficiency with enterprise resource planning, advanced planning and business intelligence tools. SCMP, ASCM CPIM or CSCP, or PMP certification is an asset.
• Professional proficiency in French and English to work with Canadian / Quebec stakeholders and collaborate regularly with English and Spanish -speaking customers and service providers.

Additional information

WHAT YOU CAN EXPECT FROM BEIERSDORF CANADA

You will join an entrepreneurial, innovative, and fast paced culture where every employee's contributions make a big impact. Our teams act with Care, Simplicity, Courage, and Trust to continuously improve as leaders and deliver superior skin care products.

At Beiersdorf, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.