Partner Success Solutions Architect

Lead partner delivery quality at CaptivateIQ through solution architecture, incentive compensation expertise, and technical governance across enterprise implementations.As a Partner Success Manager, you will own implementation and services partner health while serving as technical advisor, project manager, and strategic consultant. You will guide scalable designs, audit-ready commission solutions, and high-quality go-lives. The role connects external partners with Solution Architects, Product, and Integrations teams.Key Responsibilities:
Own SI and consulting partner portfoliosAdvise on data modeling and compensation logicReview complex designs against quality standardsCoordinate internal teams to resolve technical hurdlesMaintain partner performance scorecards and risk signalsRequirements:
5-8+ years in SaaS partner success or solution architectureExperience with incentive compensation management or complex SaaSAbility to challenge designs and translate requirementsCross-functional program leadership across Sales, CS, PS, Product, and MarketingExecutive facilitation and strong organizational skillsApply technical advisory, partner governance, and incentive compensation expertise to strengthen CaptivateIQ implementation outcomes.
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