Field Application Specialist - Public Safety Operations

Field Application Specialist - Public Safety OperationsAbout Draganfly:
Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multi-rotor helicopters for public safety, agriculture, aerial imaging, & more. As a leader who helped shape the industry, Draganfly’s focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and services.
Draganfly Innovations is seeking a Field Application Specialist (FAS) with a focus on Public Safety Operations. While this role is remote, regional proximity supports in‑person client engagements, field operations, and industry events.
The Field Application Specialist (FAS) – Public Safety Operations serves as a trusted technical ambassador for Draganfly’s UAS platforms. This role bridges sales, product experience, and end‑users by delivering expert flight demonstrations, customer training, and technical event support. You will work directly with public safety agencies, partners, and internal teams to ensure customers experience Draganfly solutions at their highest potential—from first demo through early adoption and operational readiness.
This is a remote role that requires 50–70% travel across Canada.
Key Responsibilities:
UAS Operations
Deliver in-person and virtual product demonstrations for prospects, partners, and strategic accounts
Act as the on-ground SME, aligning demos and use cases with customer mission requirements
Develop and refine demo playbooks, training materials, and e-learning resources
Maintain demo systems and ensure all equipment is field-ready and properly configured
Deliver customer and partner training (in-person and virtual), including contributing to training materials and resources
Conduct flight operations for demos, testing, and special projects in compliance with all regulatory and safety standards
Execute UAS operations for assigned special projects
Events & Trade Show Support
Represent the company at trade shows, industry events, and customer engagements as a brand ambassador and technical expert
Operate live demo areas, give presentations, and manage customer engagement activities
Assist Ops coordinators with event/demo logistics, including shipping, setup, tear-down, and technical preparation as needed
Collaborate with Sales to define technical requirements and support customer qualification
Provide technical input for proposals, presentations, and bid responses
Capture and communicate customer feedback, feature requests, and field insights to the Sr. Field Application Specialist
Support customer onboarding and ensure successful early adoption of systems
Deliver internal product training and participate in mock demos for Sales, Marketing, and Partner teams
Who Are You Really?
A strong communicator who can clearly translate technical concepts for both technical and non-technical audiences
Highly proficient in UAS flight operations, with a strong commitment to safety, compliance, and regulatory excellence
Comfortable working with MAVLink-based systems and adapting to evolving UAS technologies
Self-driven and dependable, able to manage multiple engagements independently in fast-paced environments
Flexible and willing to travel to support customer sites and industry events
Tech-savvy and organized, with experience using CRM tools like HubSpot and collaboration platforms such as Microsoft Teams and SharePoint
You bring a positive, solutions-oriented mindset and thrive in a role where attention to detail matters.
Qualifications:
Education & Experience
Transport Canada RPAS Pilot Certificate – Advanced Operations (required)
4+ years in UAS operations or product application roles
Experience conducting customer-facing demos or training
Strong troubleshooting and mission‑planning experience
Proficiency with market‑relevant payloads
Familiarity with MAVLink-based UAS (asset)
Proficient with Teams, SharePoint, and CRM tools (HubSpot)
Preferred Specializations
Public Safety: DFR, SAR, tactical indoor operations, accident reconstruction
Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics
Ability to lift and transport UAS equipment (up to 55 lbs)
Comfortable working outdoors in varied weather conditions
Ability to handle austere field environments for testing and demos as required (short-term)
Ability to pass background checks required for certain government engagements as required
Why Join Us?
At Draganfly Innovations, you’ll join a collaborative team that values innovation, curiosity, and continuous improvement. We’re in an exciting growth phase, scaling our technologies, product lines, and teams as we continue to shape the future of UAV innovation. Joining us now means becoming part of a company with deep roots in the industry - and bold ambitions for what comes next.
You’ll have the opportunity to make a meaningful impact, work on diverse and cutting‑edge projects, and grow your skills alongside passionate experts. We offer competitive compensation, strong benefits, and a supportive environment where your contributions truly matter. Here, you won’t just join a company - you’ll help build what comes next.
As part of our hiring process, all candidates must successfully complete reference checks and a criminal background check.
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