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Information And Adjudication Services Manager

Nova Scotia Barristers' Society

Direct information and adjudication services in Halifax through complex investigations, legal analysis, and decisive leadership. Support consistent Labour Standards Code administration.This Manager, Information and Dispute Resolution position provides operational oversight within Nova Scotia’s Labour Standards Division. You will manage officers, monitor service delivery, and improve complaint workflows supporting employers and workers. The work includes reviewing written adjudication, managing complex files, finding facts, and issuing reasoned decisions.Key Responsibilities:
Oversee daily information and dispute resolution operationsMonitor service quality, resources, workflow, and key performance indicatorsProvide feedback on officers’ investigation and adjudication workApply legal principles to complex complaint investigationsImplement process improvements supporting timely, consistent serviceRequirements:
Degree in a related field plus relevant experienceKnowledge of legislation, regulations, policies, and legal analysisWell-developed research, investigation, and fact-finding capabilitiesDecisive problem-solving, diplomacy, and complex-issue management skillsValid driver’s licence and occasional travel availabilityBring operational oversight, legal reasoning, and investigation expertise to strengthen accessible dispute resolution for Nova Scotians.
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Vacancy posted 2 hours ago
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