Senior Cloud Site Reliability Engineer

Deltek is looking for a Senior Software Engineer to join our Site Reliability Engineering team. In this role, you will be responsible for the reliability, scalability, and performance of our globally-used SaaS platforms. You will bridge the gap between software engineering and infrastructure operations, building the tools, automation, and systems that keep our products running for thousands of customers and millions of users.This is a high-ownership role in a "never-stop-learning" environment. You will work closely with development teams to embed reliability practices early in the software lifecycle, respond to production incidents, and drive continuous improvements to our observability and operational posture.Key Responsibilities
Site Reliability & Platform Engineering
Design, build, and maintain the infrastructure and tooling that underpins Deltek's SaaS platforms at scale.Drive reliability improvements across the full stack, spanning application-level resilience patterns through to infrastructure-level fault tolerance.Uphold and extend our infrastructure as code-first engineering culture, where all infrastructure changes are made through code and shipped to production via fully automated CI/CD pipelines.Develop internal tooling and automation to reduce toil and increase engineering self-service.Observability & Performance
Design and maintain comprehensive observability solutions including logging, metrics, tracing, and alerting across our AWS-based infrastructure.Proactively identify performance bottlenecks and reliability risks before they impact customers.Conduct capacity planning and load testing to ensure systems can scale to meet demand.Incident Management & On-Call Support
Participate in an on-call rotation, acting as a first responder for production incidents affecting our SaaS platforms.Own post-incident reviews, facilitate blameless post-mortems, identify root causes, and ensure action items are tracked and completed.Take pride in leaving systems better than you found them, consistently reducing the frequency and impact of incidents over time.Collaboration & Engineering Culture
Partner with software engineering teams to review system designs and architectures with a reliability lens.Mentor and provide technical guidance to junior engineers on SRE practices, tooling, and operational excellence.Contribute to a strong team culture, supportive, curious, and focused on doing great work while having fun.Technology Stack:
JavaScript / Node.JsC# / .NETPythonDocker & KubernetesPostgreSQLAmazon Web Services (AWS) technologiesTerraformAs the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.
Bachelor's degree in Computer Science or a related field, or equivalent experience.Experience
Minimum of 7 years of overall experience in software development, infrastructure engineering, or site reliability engineering.3+ years of hands-on experience in an SRE, DevOps, or platform engineering role in a production SaaS environment.3+ years applying an automation-first approach to problem-solving using configuration management tools and scripting.Strong experience with AWS;
familiarity with services such as EC2, EKS, RDS, S3, CloudWatch, and IAM.Technical Skills
Infrastructure-as-Code mentality with tools like Terraform.Demonstrated experience in building high-quality products or services.Proficiency in at least one scripting/programming language (Python, Node.Js, or similar) for automation and tooling development.Strong understanding of networking fundamentals: DNS, load balancing, TLS, firewalls, and VPCs.Experience with CI/CD pipelines and deployment automation.Solid understanding of relational databases (PostgreSQL preferred) including query performance and operational concerns.Hands-on experience with observability tooling (e.G., Prometheus/Grafana, CloudWatch, or similar).Soft Skills
Strong communication skills: ability to explain work, ask great questions, listen to peers and customers, influence without authority, and give and receive feedback.Passion for building software that solves real problems for real people.Commitment to writing well-designed, easy-to-test, and maintainable code.Calm under pressure, able to lead effectively during high-severity incidents.Blameless, growth-oriented mindset with a focus on continuous improvement.The salary range for this position is $78,500.00-$120,750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.NoDeltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in thisCandidate Privacy NoticeAdditionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
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