Senior Systems Specialist

Tenom Technologies ( ) is a national IT managed services provider delivering cost-efficient, high-quality technology solutions to clients across Canada. We're in an exciting growth phase — scaling our operations, maturing our processes, and expanding our reach, all while staying focused on the long-term value we bring to our clients.
Our success is built on strong, trusted client relationships, deep technical expertise, and a genuine commitment to first-class client care. As we grow, we're looking for people who share that same commitment and want to help shape what comes next.
Why This Role ExistsAs a Senior Systems Specialist at Tenom, you'll design, configure, and deploy solutions using the latest approved technology, working closely with internal stakeholders and clients to bring project goals to life. You'll be a trusted technical partner — helping shape innovative, customized IT solutions that meet both Tenom's standards and our clients' unique needs.
Who We Need - Key ResponsibilitiesProject Delivery
Deliver assigned project work under Tenom service agreements
Lead integration and consolidation of enterprise technology solutions
Work with third parties to support client technology deployments
Assist in preparing tactical and strategic technology plans
Collaborate with clients and internal stakeholders to design innovative and customized IT solutions based on Tenom's and the client's requirements and objectives
Configure Microsoft 365, Azure, and AWS environments
Configure networking — switching, routing, and firewalls
Manage virtual infrastructure — VMs, storage access, and control
Administer Windows and Linux servers
Develop internal technology standards for efficient platform implementation
Advise clients on technical architecture and solution planning
Provide guidance on server and software infrastructure configurations
Provide technical input on hardware and software selection
Security & Governance
Lead development of application security management plans
Manage security for applications accessed by clients and external users
Documentation & Knowledge Management
Ensure all documentation — architecture designs, configurations, and technical specifications — is accurate and up to date
Maintain a comprehensive knowledge base of solutions, architectures, best practices, and lessons learned
Share knowledge and provide training to internal teams to support effective implementation and support of proposed solutions
What You Need
Post-secondary degree in Computer Science, Information Technology, or a related discipline
3–5 years of working knowledge of IT infrastructure, including networking, storage, servers, and industry-related standards
Experience configuring Microsoft 365 and Azure
Expertise in debugging hardware, software, and network problems
Practical knowledge of several operating systems and databases
Relevant certifications — such as AWS Certified Solutions Architect, Microsoft Certified, Azure Solutions Architect Expert, or similar — are an asset
Detail-oriented, with a focus on quality and accuracy in project documentation
Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders
Proven ability to work collaboratively and build relationships with clients, vendors, and internal teams
A valid driver's license is required for any required on site client visits.
Core Values Alignment
We Do What We Say – Follow through and close loops
We Own the Outcome – No excuses;
solve root problems
We Stay Curious – Continuously improve and learn
What We Offer
Comprehensive health and benefits
Hybrid work flexibility (minimum 3 days per week in office)
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