Director, Clinical Implementation

About MIMOSA Diagnostics
MIMOSA provides a proactive approach to vascular health and wound care, empowering clinicians to implement earlier interventions, or even prevent intervention altogether. Our products promote inclusive and equitable healthcare, enabling patients in remote areas, and racialized people across the globe to access the critical care everyone deserves.About the Role
MIMOSA is seeking an experienced and driven Director of Clinical Implementation to lead and scale our field-based clinical team. This is a pivotal leadership role at the intersection of clinical excellence, commercial execution, and customer expansion. The ideal candidate brings deep medical device expertise, a startup mindset, and a passion for transforming how clinicians adopt and utilize innovative imaging and wound care technologies.Key Responsibilities
Team Leadership & Clinical Execution
Lead, develop, and manage the field-based clinical implementation teamDrive rapid scaling of the clinical onboarding cycle for new and existing customersExpand product utilization by supporting the implementation team in identifying and executing growth opportunities within accounts
Training & Education
Own the full sales training and onboarding program, including content development and deliveryManage and administer the internal Learning Management System (LMS) to develop and deploy clinical and sales training contentCollaborate with the VP of Sales and Medical Affairs to align training initiatives with commercial and clinical strategySupport device training and image interpretation education for clinical stakeholders
Commercial Operations & Customer Experience
Partner with Commercial Operations to maximize CRM effectiveness and reportingManage the Customer Feedback program (collection, analysis, and reporting), providing insights to the Executive Leadership Team (ELT) for compliance and customer experience enhancementTranslate customer feedback into actionable recommendations that inform product innovation and clinical workflowsCoordinate with operations on fleet management activities including transfer orders, demos, and evaluations
Events & Industry Presence
Represent MIMOSA at national conferences, regional trade shows, and clinical eventsPartner with sales and marketing teams to maximize presence and lead generation at industry events
Skills and Experience
Required10+ years of experience in the medical device industryDemonstrated leadership experience managing field-based clinical or sales teamsStrong proficiency with CRM platforms and data-driven commercial operationsExcellent communication, facilitation, and cross-functional collaboration skillsAbility to travel regularly to support field team, customer sites, and eventsStrongly PreferredStartup or high-growth company experience - comfort with ambiguity and rapid iteration is essentialBackground in wound care and/or medical imaging technologiesExperience managing an LMS platform and developing blended clinical/sales training curriculaFamiliarity with customer feedback systems and translating VOC data into strategic actionWhat We Offer
When you come to work at MIMOSA, you’re joining a team that genuinely cares about making a difference. MIMOSA provides its employees with the perfect balance of autonomy and support, and we always welcome feedback. Beyond providing stimulating and important work, MIMOSA believes that employee output cannot be separated from the quality of the employment experience. MIMOSA strives for equity not only among its customers but also within the company itself.We offer:A comprehensive benefits program (medical, dental, and vision)Discretionary time off with mandatory minimumsMIMOSA DaysMIMOSA is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. MIMOSA invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact View email address on ca.hrm.tc.
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