Store Director

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Profile
Job ID:
299389Store Name/Number:
AB-Lethbridge (1512)Address:
131, 501 1st Avenue South, Lethbridge, AB T1J 4L9, Canada (CA)Full Time/Part Time:
Full TimePosition Type:
RegularVacancy Status:
This position is for an existing, open vacancyThe Store Director manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA's objectives and policies.DUTIES AND RESPONSIBILITIES
Store's Budget and Business ResultsForecast sales and payroll with District Manager to drive store results.Monitor daily, weekly, monthly sales results and communicate to staff members.Manage and measure the effectiveness of business strategies. Adjust game plan as needed.Achieve store's sales plans and operating profits while maintaining expenses.Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.Human ResourcesMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Recruit, interview, and hire for all positions according to business needs.Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Ensure all team members receive quarterly development meetings and plans.Merchandising and OperationsConduct inventories on a timely basis and maintain updated inventory records.Communicate inventory issues/concerns to the District Manager and key stakeholders.Make strategic and innovative merchandising decisions in accordance with Sephora's concepts when necessary, to grow the business.SKILLS AND QUALIFICATIONS
5 years of management experience in the retail/service industry.Previous experience recruiting, staffing and hiring across all store positions, including leadership.Effective time management, problem solving and communication skills are essential.Maintaining composure and managerial courage are essential.Ability to analyze sales trends and react appropriately.Proficiency in Windows, Word and Excel.A High School graduate or equivalent, while a College degree is preferred.Open availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATION
Physical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.The compensation ranges between CAD$82,200.00 - CAD$102,700.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.The House provides a superior selection of quality products and always keeps pace with the latest trends.The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
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