Remote Youth Crisis Counsellor

Provide youth counselling remotely through phone and live chat, using risk assessment and safety planning skills. This full-time position serves candidates outside Ontario and Quebec.

Kids Help Phone seeks a Counsellor for its Clinical Service department. You will provide single-session, solution-focused support for concerns including anxiety, depression, relationships, school challenges, and suicide. The work follows a person-centered approach and counselling best practices, serving young people through anonymous phone and live chat.

Key Responsibilities:

• Support youth through phone and live chat counselling services
• Conduct risk assessments and develop safety plans
• Escalate situations requiring management judgment
• Communicate with empathy, curiosity, and professionalism
• Participate in supervision, consultations, coaching, and team meetings

Requirements:

• Degree or diploma in social services or equivalent experience
• One to two years of crisis intervention or counselling experience
• Strong youth risk assessment and safety planning skills
• English communication skills; French for bilingual positions
• Private workspace and high-speed internet meeting stated requirements

Bring crisis counselling, safety planning, and empathetic communication to Kids Help Phone’s remote youth support service.