Senior Application Support Analyst
Tech Talent International
ech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.
We currently have a role as aSenior Application Support Analyst with our large consulting client working for a major financial services client in the downtown Montreal area.
Role: Senior Application Support Analyst
Type: Fulltime, Perm
Location: Downtown Montreal, QC - Hybrid (roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)
Salary: $85,000 - $90, 000 + up to 9% performance bonus + 3-5 weeks paid vacation (depending on seniority) + RRSP contribution + benefits + sick/personal days + phone coverage + fitness plan + other great perks
Position Overview
- Build, troubleshoot, and support Front Office applications using C#/.Net
- Ensure real-time indicators (PnL, risks) produced by the Risk Engine are accurate and timely for traders
- Investigate production issues, including analysis of Greeks, PnL, and sensitivity explanations
- Collaborate closely with Front Office, RISQ, and ARD teams to design, implement, and deliver solutions on time
- Participate in the LATAM-to-global tool rollout
- Perform proactive code testing and conduct UAT directly with traders before release
- Provide follow-the-sun support for Asia to ensure smooth market openings
- Apply Agile and CI/CD methodologies to improve production stability and follow release/change management processes
- Provide Level 1 and Level 2 support
- Collaborate with the RT Chapter to build the target architecture, including decommissioning Excel tools and implementing a unified user interface
- Work closely with key stakeholders across products and systems requiring both functional and technical expertise
Profile
Mandatory
- Strong knowledge of Finance, especially market risk processes and fixed income products
- Minimum 2 years of Market Risk and PnL experience within a large bank or insurance company
- Solid understanding of object-oriented programming
- Experience with fixed income products (interest rate swaps, futures)
- Experience with Oracle and MySQL databases
- Experience working in team environments using GitHub and GitHub Copilot
- Understanding of Agile development methodologies
- Ability to work under pressure and meet tight deadlines
- Strong troubleshooting and multitasking abilities
- Strong written and verbal communication skills
- Team-oriented with strong collaboration skills
- Bachelor's degree in computer science, engineering, or equivalent experience
- Fluent in English
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