Pre Sales Engineer

An Amazing Career Opportunity for a Pre Sales Engineer!!

Location: Vancouver, CAN

Provide support to the HID Healthcare RTLS sales team to achieve sales promptly and efficiently. This will involve participating in meetings with customers and partners to present the HID solutions and server as an advisor in technical aspects of the solutions being sold and steps needed for efficient deployment. This role will be partially compensated based on the achievement of the sales team annual quota goals.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Identification Technologies (IDT)

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our Pre Sales Engineer, you’ll support HID’s success by:

• Pre-sales - assisting in qualifying sales leads relating to HID Healthcare Facilities solutions (Asset Management, Environmental monitoring, hand hygiene and digital wayfinding).
• Working in a decentralized team, supporting sales, building relationships, and serving as a subject matter expert for our customers and channel partners.
• Being a trusted advisor to prospective customers, build relationships with the HID implementation team.
• Developing deep expertise in the ever-expanding HID technology platform, utilizing its full capabilities to drive client outcomes and ensuring they can leverage the technology effectively within their operations.
• Preparing Designs (using Visio) based on customer requirements which are suitable to be used for sales quotes and for implementation of systems.
• Managing key aspects of the sales cycle including requirements gathering, demos, proof of concept, and product specification and deployment requirements.
• Developing technical documentation on best practices for the deployment of HID RTLS products and solutions
• Sales calls - being a resource on sales calls and answering / educating the customer or partnering on issues ranging from features, specifications and functionality to integration.
• Providing support and assisting in training Channel partners.
• Maintaining up-to-date knowledge of industry, technical and competitive landscape.

Your Experience and Background include

• Bachelors Engineering Degree or equivalent experience.
• 5+ years of experience with deep knowledge of IT networks and products in a high-tech company.
• Experience in consulting or a demonstrated ability to quickly influence and build rapport with diverse stakeholders.
• Exceptional interpersonal and presentation skills.
• Strong organizational and multitasking capabilities, with the flexibility to adapt to changing priorities.
• Excellent analytical and problem-solving skills is preferred.
• Strong knowledge of Office 365 and the suite of products is preferred.
• Experience working for an RTLS company is preferred.
• Experience working for a Healthcare IT organization is preferred.
• Capability to prepare wiring and power supply instructions for equipment installed in a Healthcare setting is preferred.
• Experience with Visio is preferred.

What we can offer you

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

Work Environment

Onsite / Hybrid

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary for CAD is $130,000 CAD to $145,000 CAD.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact View email address on ca.workus.org .

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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