FOH Shift Leader

Job Responsibility:

WHO YOU ARE

• You're passionate about food, craft beverages, and hospitality
• You enjoy giving exceptional, memorable, and perfect guest experiences
• You have an eye for detail
• You enjoy creating relationships with your colleagues
• You're a hard worker with a sense of urgency to get the job done, and you lead by example for the team around you to do the same
• You're a team player
• You are resourceful and can think on your feet
• You thrive under pressure and in a fast-paced environment
• You like a clean, organized, and well-run workplace
• You appreciate a plant-based lifestyle and are environmentally conscious
• You understand urgency and can make decisions to prioritize tasks
• You can keep organized while running the floor
• You have excellent spoken communication skills
• You appreciate cross-training and you yourself have interest in being trained in the back of the house for supportive purposes

ROLES AND RESPONSIBILITIES

• Responsible for assisting in the opening and closing the restaurant to Virtuous Pie opening condition standards.
• Some cash handing
• Training new employees in Virtuous Pie practices and performing quality control checks
• Ensure food and beverages meet our standards
• Support the team to deliver high-level quality guest experience.
• Effectively and efficiently communicate with guests, partners, and management.
• Work collaboratively with FOH leadership, GM and chef to complete required duties
• Work collaboratively with BOH teams to ensure smooth services
• Fill out daily manager log.
• Coordinate and delegate daily/weekly tasks with team to ensure productive workflow.
• Order, receive and stock supplies when needed
• Have a firm knowledge of our food and drink menus.
• Anticipating and resolving problems that may arise while on shift.
• Foster productive teamwork while encouraging the team to be themselves and have fun while doing the work

REQUIRED SKILLS AND EXPERIENCE

• 1+ years in a front of the house role
• Personal alignment with Virtuous Pie's vision, values, and team culture is considered a serious asset.
• Exceptional communication skills, both written and verbal.
• Excellent time management skills.
• Able to focus, switch-task, and reset in a dynamic environment
• Passion for delivering outstanding guest experience and superior levels of hospitality.
• Ability to work in fast-paced and inter-functional team environments.
• High standard for professionalism and attention to detail.
• Eager to create positive and long-lasting relationships with guests.
• Must be able to stand/work on your feet for 8-hour shifts.
• Must be able to lift 50 lbs
• Must be able to use ladders and step stools safely.
• Experience and knowledge with Microsoft Excel (recommended), Microsoft Sharepoint, and Apple products.
• You have availability that includes evenings and weekends
• You are able to commute to and from work in a timely manner, sometimes as late as midnight.

REQUIRED CERTIFICATIONS (please inquire if you don't currently have these)

• Serving It Right

BENEFITS

Starting salary of $20 per hour, negotiable with experience and tenure.

Equal tip out for the whole team ($6-$8 per hour)

Food and drink benefits on and off shift, including a free meal each shift, up to $25

Employee paid benefits after 6 months with Virtuous Pie

FSEAP- Family Services Employee Assistance Program

Access to counseling services free of charge for yourself + immediate family including; personal/crisis counseling, work/life services, referrals for long term treatment, and much more.

Job Type: Part-time

Pay: From $20.00 per hour

Additional pay:

• Overtime pay
• Tips

Benefits:

• Casual dress
• Discounted or free food
• Employee assistance program
• Flexible schedule
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Every Weekend

Application question(s):

• What is your availability?

Work Location: In person