Senior Specialist, Data Governance

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.

Why Work at Brother?

At Brother Canada, we’re more than a team; we’re a community guided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.

Role Overview

The Senior Specialist, Data Governance, is responsible for executing data consistency, data quality and data protection within the data governance framework. This role reports to a Senior Manager, Data Governance, and will be part of a team that focuses on operational effectiveness, maximizing data value and business process improvements. This position will lead cross-functional efforts to ensure organizational data compliance, data integrity and data-based outcomes.

Duties & Responsibilities

Data Governance and Implementation

• Assist in the development and execution of data governance policies, standards, and procedures in alignment with the organization’s data governance framework
• Assist in the selection of data governance solutions by participating in research, RFI/RFP processes and hands-on testing
• Support the maintenance of data governance tools and technologies to ensure high-quality, consistent, and secure data across the organization
• Adhere to all data governance standards, policies and processes; adhere to all enterprise-relevant policies (e.g. Compliance, HR, IT, Legal)
• Contribute to an atmosphere that embodies an enterprise team culture and proactively contributes to process improvement, measurable success and pragmatic change management
• Collaborate with business units, IT, and data management teams to gather requirements, address data governance-related queries, and provide guidance on best practices
• Act as a point of contact for data governance-related inquiries and provide support to stakeholders in understanding processes and ensuring adherence to established policies and standards

Data Quality Management

• Implement, operate and audit data policies, standards, and procedures to ensure consistent data management practices across the organization
• Monitor and improve data quality through solutions that improve visibility, reliability, security and scalability
• Assist in the identification of data quality issues and collaborate with data stakeholders to provide remediation plans and solutions
• Participate in data quality improvement initiatives, including data cleansing, validation, and enrichment activities
• Collaborate with Compliance, Legal and IT teams to audit and ensure data compliance throughout the data lifecycle (CRUD)
• Create, review and update data artifacts (e.g., data dictionaries) on a quarterly or as-needed basis
• Ensure data processes are executed and the outcomes are compliant with regulatory company requirements
• Support the compliance efforts related to data privacy regulations, industry standards, and internal data governance policies
• Assist in conducting data governance audits and assessments to identify areas of non-compliance and recommend corrective actions

Data Governance Reporting

• Develop and maintain KPI-based data governance reporting including, but not limited to data governance activities, data quality issues, and compliance status
• Assist cross-functional teams with data-driven reporting and reporting issue resolutions
• Provide input and recommendations to improve data governance processes and tools based on data governance metrics and feedback

Training and Advocacy

• Facilitate Data Governance Committee meetings to make decisions on data dictionaries, policies, standards, and data-related issues
• Execute communication and change management procedures to ensure all stakeholders are appropriately aware of data governance committee decisions
• Deliver training and communications to educate employees on data governance best practices and promote data-awareness throughout the organization
• Assist in the training program and material development as needed

Experience & Qualifications

Education Level

• Bachelor's Degree (or equivalent experience) in Data Management, Information Technology, Business Administration, or related field
• 5 years + experience in:
  • Data governance and data management executing the implementation of standards, policies and processes
  • Experience participating in cross-functional data governance projects
  • Experience collaborating with adjacent data-centric organizations

Languages

• Proficient in both written and verbal French and English communication
• Proficiency in both written and verbal English communication is essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec

Software/Technical Skills

• Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Tableau, MS Power BI or equivalent reporting software
• Data warehouse, data lake and data integration system knowledge
• Microsoft Endpoint Privilege Management (EPM), Smartsheet, or equivalent Project Portfolio Management (PPM) knowledge Preferred
• Jira, Azure DevOps, or equivalent development / management software Preferred
• SAP S/4HANA or equivalent ERP software Preferred

Other Skills/Knowledge/Abilities

• Strong understanding of data governance approaches and best practices
• Demonstrated ability to create and improve data policies and standards
• Strong analytical skills with the ability to identify data quality issues and recommend solutions
• Excellent communication, presentation skills, and collaboration skills to engage cross-functional teams and stakeholders at multiple levels
• Demonstrated success working in ambiguous environments with minimal direction
• Ability to manage multiple simultaneous initiatives within defined timeframes
• Proven ability to manage successful data-centric projects to completion
• Demonstrated ability to teach and train stakeholders

Additional Details for This Role

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by your manager. #LI-Hybrid #atyourside

Our Benefits

We believe benefits should empower you to thrive at work and beyond.

Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape.

• medical
• dental
• vision
• mental health support
• financial advisors
• fitness programs

We’re big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and company-wide holiday shutdown so you can enjoy real downtime.

• flexible vacation
• personal days
• summer hours
• company-wide holiday shutdown

Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits.

• retirement plan
• matching contributions
• extra perks like a TFSA and mortgage benefits

And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brother curated learnings to tuition reimbursement and personalized development plans.

• LinkedIn Learning and Brother curated learnings
• tuition reimbursement
• personalized development plans

But it’s not all work, we love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded.

• BBQs
• gala nightsour STAR recognition program

At Brother Canada, we are truly At Your Side, supporting your success every step of the way.

Our Mission, Vision & Culture

Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.

About Where We Work

Brother Canada’s head office and distribution centre in Montreal’s West Island is at the heart of our operations, housing teams in Marketing, Sales, Customer Experience, HR, IT, Finance, Supply Chain, and more. Our sales office in Mississauga, Ontario, and distribution centre in Richmond, British Columbia, support our coast-to-coast operations. We collaborate across Canada and Brother Americas - always At Your Side.

Equal Opportunity Employer (EOE) Statement

At Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, colour, religion, sex, disability, or any other protected characteristic.