Territory Manager - Montreal South

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at DAY IN THE LIFE
Directly responsible for the promotion of Tandem Diabetes products and services within an assigned Territory. Responsible for planning and achievement of sales goals. Identifies potential customers, establishes and develops business relationships to facilitate the sales of Tandem Diabetes' products and services, working within the limits of established policies. Uses industry sales expertise to provide account sales support and continuing education to patients, physicians and their Clinical Educators on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace.Résumé du poste Responsable direct de la promotion des produits et services de Tandem Diabetes sur un secteur géographique défini. Chargé de la planification et de la réalisation des objectifs de vente. Identifie les clients potentiels, puis établit et développe des relations commerciales pour favoriser la vente des produits et services de Tandem Diabetes, tout en respectant les politiques établies. Met à profit son expertise commerciale du secteur pour assurer le suivi des ventes et dispenser une formation continue aux patients, aux médecins et aux éducateurs cliniques concernant l'utilisation technique des pompes à insuline ainsi que les aspects spécifiques liés à ce type de traitement sur le marché.This is a remote role in the territory of Montreal South. The idea candidate will live within the greater Montreal area and is required to be French/English bilingual. The TMs at Tandem are also responsible for;
Ensures the territory meets or exceeds company goals as established by management. Creatively and resourcefully uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Provides information in a professional manner to various health care professionals (MDs, RNs, CDEs, RPhs, etc.) in order to convince them to recommend Tandem products/services when indicated in the course of appropriate therapy. Creates value for the health care professionals (HCPs) by differentiating Tandem Diabetes Care products and services. Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. Establishes and maintains excellent professional relationships with HCPs to support the sale of Tandem Diabetes products /services. Effectively promotes Tandem’s unique market position, differentiating from competitors. Leads strategic business planning (i.E. forecasting and developing short term & long term goals and objectives) for assigned Territory. Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions. Attends and participates in all corporate sales training, meetings and assigned conventions and symposia. Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory.Collaborates with Pump Therapy Sales Specialists to identify and address pre and post sales order issues, and sales lead inquiries.Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies.Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with customers.Prepares weekly and monthly sales reports as requested by Sales Management within required deadlines. Maintains expenses within established corporate guidelines and submits expense reports on a timely basis;
exhibits personal integrity in dealing with all allowable business expenditures. Tracks all mileage in the Motus system and submits for reimbursement on a timely basis. Confirms completion of required training plan before assuming job responsibilities. Ensures work is performed in compliance with company policies including Privacy/PIPEDA and other regulatory, legal, and safety requirements.WHAT YOU WILL NEED:
Bachelor's degree plus 3+ years of industry sales and/or field experience, preferably in diabetes, endocrinology, insulin infusion pumps, or managed care, or an equivalent combination of education and experience. Bilingual;
French/English, required. Able to relate effectively with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to company protocols and requirements. Able to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information. Skilled at promoting team cooperation and a commitment to team success. Ability to work in a fast pace, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary. Proficient in Microsoft Office Suite and Internet with CRM software familiarity. Able to travel at least 80% in the assigned territory and work from a remote home office;
must maintain valid driver’s license and required auto insurance as well as good driving record, per company policy. Ability to travel to the United States for training and business meetings. Ability to travel by car or airplane independently in the field at least 80% of the time and work after hours if required by travel schedule or business issues.CE DONT VOUS AUREZ BESOIN
Ce poste est un rôle à distance couvrant le territoire du sud de Montréal. Le candidat idéal résidera dans la grande région de Montréal et devra être bilingue (français et anglais). Les gestionnaires de territoire (TM) chez Tandem sont également responsables de : Veiller à ce que le territoire atteigne ou dépasse les objectifs de l’entreprise établis par la direction. Utiliser de façon créative et efficace les outils et ressources disponibles pour identifier des occasions d’affaires et recueillir les renseignements nécessaires afin de déterminer si les critères de prospection sont satisfaits. Fournir des informations de manière professionnelle à divers professionnels de la santé (médecins, infirmières autorisées, éducateurs certifiés en diabète, pharmaciens, etc.) afin de les convaincre de recommander les produits et services de Tandem lorsque cela est approprié dans le cadre du traitement. Créer de la valeur pour les professionnels de la santé en mettant en évidence les avantages distinctifs des produits et services de Tandem Diabetes Care. Informer les prospects et les clients des tendances du secteur et du domaine de la santé, des solutions Web, des produits, services et résultats de Tandem, ainsi que des enjeux liés à la gestion de la santé des populations. Établir et maintenir d’excellentes relations professionnelles avec les professionnels de la santé afin de soutenir la vente des produits et services de Tandem. Promouvoir efficacement la position unique de Tandem sur le marché et la différencier de celle de la concurrence. Diriger la planification stratégique des activités du territoire assigné (prévisions, élaboration d’objectifs à court et à long terme, etc.). Fournir directement aux consommateurs finaux des informations sur les produits et services lors de salons de la santé, congrès ou activités promotionnelles. Participer à toutes les formations de vente de l’entreprise, aux réunions ainsi qu’à les congrès et symposiums assignés. Maintenir à jour tous les dossiers dans le logiciel de gestion de la relation client (CRM) pour l’ensemble des activités commerciales du territoire assigné. Collaborer avec les spécialistes des ventes en thérapie par pompe afin d’identifier et de résoudre les problèmes avant et après les ventes, ainsi que les demandes provenant des prospects. Assurer l’entretien et l’utilisation adéquate de tous les biens de l’entreprise qui lui sont confiés (équipement, dossiers, outils de vente et échantillons), conformément aux politiques de l’entreprise. Établir et maintenir un cycle de visites sur le territoire qui minimise le temps consacré à l’administration et maximise le temps passé avec les clients. Préparer les rapports de ventes hebdomadaires et mensuels demandés par la direction des ventes dans les délais prescrits. Respecter les lignes directrices de l’entreprise en matière de dépenses et soumettre les rapports de dépenses en temps opportun;
faire preuve d’intégrité dans la gestion des dépenses professionnelles admissibles. Consigner tous les kilomètres parcourus dans le système Motus et soumettre les demandes de remboursement dans les délais requis. Confirmer la réalisation de toute la formation obligatoire avant d’assumer les responsabilités du poste. Veiller à ce que le travail soit effectué conformément aux politiques de l’entreprise, notamment en matière de protection de la vie privée (LPRPDE/PIPEDA), ainsi qu’aux exigences réglementaires, légales et de sécurité.COMPENSATION:
The base pay for this position is C$89,000 - C$111,000 annually, with a target earning potential of C$139,000 to C$161,000 annually. Base pay will vary based on job-related knowledge, skills, and experience and may also fluctuate depending on candidate’s location and the overall job market.RÉMUNÉRATION
Le salaire de base pour ce poste se situe entre 89 000 $ CA et 111 000 $ CA par année, avec un potentiel de rémunération cible total compris entre 139 000 $ CA et 161 000 $ CA par année. Le salaire de base varie en fonction des connaissances, des compétences et de l’expérience pertinentes au poste. Il peut également fluctuer selon le lieu de résidence du candidat et les conditions générales du marché de l’emploi.SPONSORSHIP:
Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.PARRAINAGE (SPONSORSHIP)
Les candidats doivent être légalement autorisés à travailler pour tout employeur au Canada. À l’heure actuelle, nous ne sommes pas en mesure de parrainer ou de reprendre le parrainage d’un visa de travail.WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? Because we want you to be you, with us.Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! Make a move that matters.Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.This position is being posted to fill an existing vacancy.#LI-Remote #LI-DW1Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.
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