Operations Supervisor - Saint John

Operations Supervisor - Saint John, New Brunswick

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers , operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca .  

Because Your Care Matters.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.  

Our Total Rewards offerings include:  

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon


• Comprehensive Benefit and Retirement packages


• Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.


• Employee Assistance Program


• Training and development with opportunities to grow your career

What you will do:

• Supervise and provide direction to staff


• Assist in ensuring that Direct Support Staff are scheduled inthe homes in accordance wth the funding guidelines.


• Collaborate with Clinical, Operations Managers and Board Certified Behaviour Analyst where applicable to develop monthly activity recreational plan.


• Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), and Behaviour Support Plan (BSP) protocols.


• Assist in ensures adherence to policies and procedures

What you will need to be successful:

Required Qualifications:

• Minimum 2 year of experience in a supervisor or leadership role in a service-focused organization


• Minimum 3 years of experience working directly with clients with intellectual/developmental disabilities and/or mental health diagnosis


• Demonstrated patient-centered focus with a commitment to providing quality care.

Preferred Qualifications:

• Secondary Education or certification in Health, Business, Health Administration, or related field


• Strong knowledge of the health care system, and experience in home and community care

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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