Responsable de l'assurance qualité, QA Manager

Job Overview

Oversee and coordinate assigned QA program in support of customer accounts, functional accounts, audit and inspection program, or QA quality management system at a regional and/or global level. Provide support to management with insights, analyses and support in the assessment and promotion of compliance with regulations, guidelines, and operating procedures, risk identification and mitigation, quality, process, productivity/efficiency improvement initiatives. Manage the quality assurance oversight of projects, assignments, training and staff.

Essential Functions

• Provide guidance, interpretation, support, training, and key input to development groups for consultation and interpretation of regulations, guidelines, corporate standards, and policies.
• Oversee and participate in the documentation, reporting, and closure of compliance issues.
• Organize and deliver training to other IQVIA departments concerning the activities of Quality services, results of activities, quality initiatives, GXP, etc.
• Ensure the follow‑up of major and critical audit findings to ensure that appropriate actions have been taken and adequately resolved the issues identified.
• Evaluate policies and procedures for compliance with applicable regulations/guidelines and provide recommendations to management for continuous process improvements.
• Serve as author of Quality Assurance Standard Operating Procedures (SOPs) as assigned.
• Advise Quality Assurance management on system audit needs.
• Ensure the Quality Assurance database is maintained and up‑to‑date to reflect the status of audits being scheduled, auditor assignment and audit reporting and/or follow‑up status.
• Host customer audits, mock regulatory inspections, and regulatory facility inspections as needed.

Qualifications

• Bachelor's Degree preferred.
• 7 years Quality Assurance experience in pharmaceutical, technical, or related area. Equivalent combination of education, training and experience.
• Knowledge of word‑processing, spreadsheet, and database applications.
• Extensive knowledge of pharmaceutical research and development processes and regulatory environments.
• Considerable knowledge of quality assurance processes and procedures.
• Strong interpersonal skills.
• Excellent problem‑solving, risk analysis and negotiation skills.
• Exceptional training capabilities.
• Effective organization, communication, team orientation, and leadership skills.
• Ability to work independently with initiative.
• Ability to manage multiple projects.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

EEO Statement

IQVIA is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request.

Salary

The potential base pay range for this role, when annualized, is $84,000.00 – $139,900.00. The actual base pay offered may vary based on a number of factors including a candidate’s qualifications, location, and schedule. Incentive plans, bonuses, and other forms of compensation may be offered in addition to a range of health and wellness benefits.