Airbus Customer Services Systems Engineer

Represent Airbus Canada externally while supporting airline customers with Flight Controls and Hydraulics systems across international aircraft fleets. Work from Mirabel within Customer Services and a regional Americas engineering team.This In-Service Support Engineer works across A32X, A330/A340, A350, and A300/A310 programs with Toulouse-based In-Service Engineering. The role combines customer communication, event analysis, maintenance recommendations, and fleet issue investigation. You will coordinate mitigation and terminating solutions with fleet managers, central teams, design offices, vendors, and Airbus departments.Key Responsibilities:
Build trusted relationships through reactive and proactive supportManage customer communications across varied contextsDefine corrective actions for emerging fleet topicsProvide maintenance recommendations for reliability and cost optimizationCreate synergies between A3xx and A220 programsRequirements:
Engineering degree specialized in aeronautics or airline experienceAt least eight years of professional experienceAdvanced knowledge of ATA27 and ATA29 systemsStrong coordination, presentation, and relational skillsAbility to work autonomously amid changing prioritiesUse customer care, systems expertise, and coordination skills to connect Airbus teams with airlines across the Americas.
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