Support Worker

2nd Steps is a program with Sanctum Care Group that operates independent living and assessment suites for high-risk families. Support Workers primarily work within the assessment program but also provide oversight for the independent living program. We are currently hiring for casual Support Workers across day, evening, and night shifts.

Support Workers provide direct assistance to clients, ensuring compliance with program rules while embodying harm reduction and trauma-informed care approaches. This role involves guiding residents in life skills development, building routines, accessing community resources, and parenting support.

Successful applicants will demonstrate knowledge in:
Harm Reduction & Trauma- and Violence-Informed Care
Mental Health & Addictions
Child Protection Act & assessment practices
Community resources and support networks
Strong communication, teamwork, and decision-making
CPR/First Aid (required), WHMIS (required) & Naloxone training (asset)

Key Responsibilities:
Document shift notes and complete data entry
Assess family dynamics and support case plans
Teach daily life skills and routines
Support access to food, transport, and child supplies
Conduct client check-ins and enforce lease/program rules
Monitor security footage and perform building checks
Maintain cleanliness and uphold safety standards
Contact appropriate authorities as needed

Availability to work night shift is a requirement of this position.