Cisco VOIP UC Engineer

Job Responsibility:

Position: Cisco Voice Level 3 engineer

Location: Montreal, QC, H3A 2A6

Duration: 12 Months

Job Type: Contract

Work Type: Onsite

Shift: 8:00am to 5:00pm

:

Duties in scope

Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express

Active participation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August 2024

Active participating in the planning for upgrading to version 15 for the above systems

Level 3 troublshooting of those systems

Working with the vendor Cisco in case of issues

Documenting and/or updating documenation of the above

Cisco video server configuration/maintenance (VCS and Expressway)

Not mandatory skills, but preferred would be experience with in configuration and operation/maintenance of

Oracle Session Border Controller(SBC) and

Oracle Enterprise Communication Broker (ECB)

Oracle Enterprise Operations Monitor

Integration of PSTN telephone with TEAMS

Vitec (formerly Exterity) IPTV solution

Key Competencies

Strong team player

Strong communication and documentation skills

At least 5 years experience as a level 3 engineer in the above mentioned products

Can work independently

Skills, Knowledge and Experience

Indepth knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas

Indepth knowledge of Cisco Callmanager, esp. version 12 and above

Good working knowledge of Unity and UCCx

Working knowledge of Oracle SBC and ECB preferable

Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints

Job Type: Fixed term contractContract length: 12 months

Pay: $450.00-$500.00 per day

Education:

• Bachelor's Degree (preferred)