Monitoring Services Technician

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise,  when you need to be sure , underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

The Monitoring Services Technician’s primary responsibilities are to receive and route packages to appropriate department, ensure samples, equipment, paperwork, etc. are placed into proper workflow, sign in returned equipment, assemble, maintain and calibrate equipment, to fill client orders.

Job functions:

• Routes incoming packages to appropriate department.
• Opens packages and signs in returned equipment.
• Performs cosmetic equipment maintenance.
• Prepares accessories (tubing, client facing documentation, media bags, etc).
• Performs inventory counts, ensuring proper levels at all times.
• Perform light equipment maintenance.
• Assembles, inspects, tests, and/or calibrates all items needed to fill client orders, per LIMS order summary.
• Calibrates equipment and/or checks equipment calibrations.
• Performs Quality Control checks of routine client orders.
• Works with internal departments to fill client orders.
• Ships client orders using vendor software platforms (UPS, FedEX and DHL).
• Adheres to SOPs, ensuring proper procedures are followed consistently.
• Maintains all required documentation with accuracy and clarity.
• Provides exceptional customer service both internal and external clients.

Qualifications

• High School Diploma (Required)
• Diploma and 1-2 years of general work experience (Preferred)
• Proficient English language skills (Required)
• Strong attention to detail (Required)
• Basic reasoning and mathematical skills (Required)
• Basic computer skills (Required)
• Ability to lift/carry/push or pull upwards of 30 lbs, constantly (Required)

What We Offer

• Base Salary: $22 - $24 per hour
• Benefits:
  • 80% coverage for Health, Dental & Vision
  • Paid Time Off
  • RRSP Program Eligibility

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

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job description

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