Manager, Public Relations And Marketing Communications - Americas

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Public Relations and Marketing Communications - Americas
Four Seasons has an exciting opportunity for a Manager, Public Relations and Marketing Communications - Americas at our Head Office in Toronto. As an integral member of the regional Commercial team and the Strategic Communications and Collaborations Centre of Excellence, this role supports high-impact, integrated initiatives and programs that broaden reach, heighten awareness and differentiate Four Seasons across the Americas.Reporting to the Director, Public Relations and Corporate Communications - Americas, and working closely with the Senior Director, Marketing - Americas, the Manager will collaborate with regional and global public relations and marketing leaders to advance earned media, integrated marketing campaigns and communications strategies. The role encompasses ongoing property and agency counsel, regional programs and media events, new opening support, regional campaigns and activations, executive profiling, crisis and reputation support, and training and best-practice development.The successful candidate will be a highly collaborative, strategic and creative communicator who understands how public relations and marketing communications work together to build brand awareness, consideration and preference. The ideal candidate is proactive in identifying opportunities, able to influence colleagues and partners without direct reporting relationships, and a strong project manager who can balance multiple priorities while moving seamlessly between strategy and detailed execution in a fast-paced environment.At Four Seasons, our people and culture have always been the foundation of our success. Founded on the Golden Rule, we treat others - customers, employees, partners and suppliers - as we would wish to be treated. This principle is the cornerstone of Four Seasons culture and is embraced by employees at every level around the world.What You'll Be Doing:
Manage Regional Programs and Events
Working closely with the Director, Public Relations and Corporate Communications, and Senior Director, Marketing - Americas, support the planning and lead the execution of innovative, integrated PR and marketing communications strategies that build brand awareness, consideration and preference across the Americas.Lead Americas agency partners in developing and executing timely, relevant and consumer-centric PR strategies, tapping into cultural and brand-aligned media trends to support new openings and broader commercial and company priorities, while overseeing key deliverables, budgets and timelines.Direct the global agency network as an extension of the Corporate PR team across key media markets, driving earned media coverage and brand preference for priority properties across the region.Support the use of data, insights and performance learnings to shape communications strategy, identify opportunities and drive stronger results.Manage day-to-day communications across properties, agencies and regional teams, providing guidance and facilitating alignment across key stakeholders.Lead on-the-ground execution of regional media events and activations, as well as Marketing Academies, including but not limited to logistics, stakeholder coordination and post-event reporting and learnings.Campaigns & Activations
Review property marketing plans and monitor ongoing performance, with a focus on PR and marketing communications, providing guidance to optimize executio
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