Technical Account Manager

Technical Account Manager (Calgary Office)

As a member of the Client Management team, you will focus on managing client relationships, reviewing issues, monitoring trends, and managing life cycles of equipment. You are also expected to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction between Debian and its clients.

As an AM, you will be accountable for:

• Building senior level relationships with existing client accounts
• Communicating solutions to clients through written presentations and regular business correspondence
• Increasing client satisfaction, retention, renewals, and references
• Maintaining ongoing awareness of new products and services and competitor activities

To be successful in the AE role, you:

• Have superior time management skills with the ability to manage priorities independently
• Have at least 2 years experience in the IT industry
• Have excellent public speaking and client engagement skills
• Have excellent business level written communication skills
• Have high level of proficiency with Microsoft productivity tools

Debian IT’s Core Obsessions:

• Own It & Get 'er Done Right!
• Prevent the Preventable
• Deliver Service That Wows, Stat!
• Be Confident Yet Humble

Application Process:

To apply, please complete our application survey and follow the additional steps required. (The survey will take less than 5 Minutes)