Digital Marketing Customer Success Manager

Jobgether

Drive client growth from Canada remotely through SEO, GEO, AI search visibility, and PPC performance analysis. Turn marketing data into measurable recommendations.As a Digital Marketing Customer Success Manager, you will manage client relationships, satisfaction, account health, and retention. You will evaluate campaigns across SEO, Generative Engine Optimization, AI search visibility, PPC, traffic, and conversions. Your recommendations will connect marketing activity with leads, acquisition costs, ROI, and business outcomes.Key Responsibilities:
Build client relationships and align expectations throughout customer journeysAnalyze SEO, GEO, PPC, traffic, and conversion performanceInvestigate declines and develop data-driven campaign recommendationsPresent reports, insights, recommendations, and clear next stepsCoordinate specialists, commitments, dependencies, and escalationsRequirements:
Three to five-plus years in digital marketing, customer success, or account managementUnderstanding of SEO, GEO, AI search visibility, PPC, and analyticsExperience with Google Analytics 4, Search Console, Google Ads, or Looker StudioExcellent English communication, presentation, analytical, and numerical skillsAbility to manage accounts, expectations, deadlines, and client retentionApply your client management, digital marketing analytics, and AI search expertise to measurable customer outcomes across Canada.
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