Hygiene Coordinator - Market Mall Dental Care

Get to Know Us: 

Market Mall Dental Care has been providing exceptional dental services to the community of North West Calgary for over 30 years! We are a family-oriented practice, and our dedicated team of dental professionals offer dental care for patients of all ages. 

We are proud to offer our patients a full range of dental services including comprehensive general dentistry, cosmetic services, extractions and root canals, dental implants, sedation services, Invisalign, plus many more!

We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

We are conveniently located inside Market Mall on the 2nd level. There is ample space for free parking, not to mention easy access to great restaurants and shopping! 

Schedule:   
32–40 hours per week
Varying daytime shifts: 7:45 AM–3:45 PM, 8:00 AM–4:00 PM, 8:15 AM–4:15 PM, or 8:30 AM–4:30 PM
One evening shift per week: 11:30 AM–7:30 PM
May include 1–2 Saturdays per month

What Sets Us Apart: 
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms 
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program 
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth 
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth 

Your Role: 
Optimize the daily Dental Hygiene appointment schedule(s) to ensure full utilization with minimal gaps 
Effectively manage the recall system and maintain accurate, up-to-date patient records 
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment 
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance 
Build strong relationships with patients to ensure trust and loyalty 
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments 
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner 

About You: 
Minimum 2 years experience as a Dental Administrator is required 
Knowledge and understanding of oral treatment plans and ability to educate patients is required 
Experience with dental software programs is required
Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.