Manager, Identity Governance & Administration (IGA)

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Our growing team is looking for a Manager, Identity Governance & Administration (IGA)

The Identity Governance & Administration manager is responsible for developing and implementing IGA identity and access management best practices to support the governance of access principles and to ensure high security standards & integrity of the company’s information systems/data.

What you’ll do here

• Manage a team of SMEs spread across several sites.
• Mentor, coach and develop team members.
• Lead the team capacity and tasks prioritization for clarity, optimal collaboration, and stress reduction.
• Develop strong partnership with collaborators inside and outside the company.
• Implement IGA best practices, aiming at continuously strengthening the company security posture.
• Develop and communicate roadmaps for your area of accountability.
• Create a metric model to allow for tracking of delivery execution and ongoing reporting.
• Support the budget management
• Be an agent of change by challenging status quo.
• Contribute to the vendor management.
• Ensure accurate and timely resolution of regulations, audit items, pen-test, and vulnerability findings.

What you bring to the table

• Bachelor’s degree in information technology or a related domain or any combination of equivalent education and experience.
• Minimum ten (10) years of relevant professional experience in information technology.
• Minimum of three (3) years of experience in a management position.
• General Knowledge of project management methodologies (Agile, Waterfall).
• Strong planning, organization, and coordination (oral and written) skills.
• Ability to manage your own and your team’s time and priorities.
• Leadership, team spirit, creativity, rigor.
• Ability to influence with your expertise and negotiate with various stakeholders.
• Excellent written and oral communication skills in both French and English; Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
• Excellent listening and interpersonal skills.
• Customer-oriented approach.
• Quality results-oriented.
• Strong analytical, problem-solving skills and troubleshooting skills.
• Positive attitude, self-starter with strong analytical, and interpersonal skills to lead working groups, negotiate and create consensus.
• Comfortable working in a dynamic environment with multiple goals.
• Highly self-motivated and directed, with keen attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment.
• A recognized certification in information security (an asset).
• No Canadian work experience required however must be eligible to work in Canada.

Technical knowledge (Good knowledge and understanding of the following areas)

• Sailpoint IdentityIQ and other IGA related tools.
• Identity Governance & Administration concepts and best practices (Access & Identity management, privileged accounts, account types B2E/B2B/B2C, access reviews, Artificial Intelligence related concepts, IAM 4 pillars joiners/movers/leavers/access certification, software development life cycle in the context of integrating applications for automated IGA, RBAC/ABAC/PBAC…).
• Infrastructure concepts on-prem versus cloud.
• « DevOps » and « Agile » principles.
• Identity and Access Management (IAM) general knowledge.

LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.