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Service Manager Position In Kamloops

Bosch Truck Group / Bosch Idealease

Drive success as a Service Manager at Bosch Truck Group in Kamloops, BC. Maximize service operations, enhance team performance, and build customer relationships with a focus on quality service.
As a Service Manager at Bosch Truck Group, you will lead the service department while ensuring high customer satisfaction and operational efficiency. This management role requires strong mechanical knowledge, effective leadership, and excellent customer service skills. Your goal will be to elevate standards and monitor financial performance while fostering a positive work environment.
Key Responsibilities: - Manage service department operations and employee performance - Develop schedules and monitor staff productivity - Build relationships with customer representatives - Coordinate effective complaint resolution and technical assistance - Analyze financial and operational KPIs for improvement
Requirements: - Proven dealership management experience - Strong mechanical expertise with truck repair knowledge - Excellent customer service and sales skills - Ability to lead diverse teams effectively - Familiarity with cash handling is a plus
Utilize your skills in leadership and customer relations to enhance the service department's performance at Bosch Truck Group.#J-18808-Ljbffr
Vacancy posted 1 hour ago
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