Product Specialist - Databricks

As a Product Specialist at Ubisoft Montréal, you will help clients make full use of the Databricks data and artificial intelligence platform. Reporting to the Product Manager for Databricks, you will serve as a product resource, helping clients understand its features and supporting them in their use of the platform.What you'll do
Welcome and guide clients through product onboardingConduct product demonstrationsCoordinate training sessionsAnswer community questions about the productProvide client support as an escalation contact and, when needed, a first point of contactGather client feedback and needs and suggest solutions to the Product ManagerExplore new ways to use the productSuggest improvements to the client experience across support processes, communication channels, documentation, product discovery and the chatbotWhat you bring to the team
Hands-on Databricks experience in at least one of the following areas: business intelligence, Unity (AI) Gateway or machine learningExperience in a data-related role and in-depth knowledge of the Databricks platformExperience creating documentation, tutorials or training contentEffective communication, interpersonal and listening skillsA client-focused approach and commitment to supporting othersAbility to interpret information and summarize key findingsAbility to collaborate with a wide range of clients
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