Appliance Technician

Royal York Property Management is looking for a reliable and experienced Appliance Technician to attend residential rental properties, complete appliance assessments, diagnose appliance issues, perform approved appliance repairs, respond to urgent or emergency appliance calls when required, and identify additional appliance or property concerns that may require follow-up.

Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through a structured, process-driven management approach.

This role is ideal for someone who is experienced, hands-on, professional, punctual, and able to work independently in the field. The right person should be comfortable using company systems, documenting work with photos and videos, communicating clearly, and completing appliance service work safely and professionally.

How to Apply

• Apply with your resume
• If your background aligns, you’ll receive a link to a short pre-recorded video interview shortly after applying

What You’ll Do

• Attend residential rental properties for appliance service calls, assessments, repairs, urgent calls, and follow-up appointments
• Respond to urgent or emergency appliance issues when assigned or scheduled
• Inspect appliance issues and determine the cause of the problem
• Complete approved appliance repairs in a safe and professional manner
• Diagnose issues with refrigerators, stoves, ovens, dishwashers, washers, dryers, microwaves, and other residential appliances
• Take clear photos and videos of the appliance, issue, work area, completed repair, and any concerns requiring follow-up
• Provide clear updates, notes, photos, videos, and details of completed work after each visit
• Use the company app, phone, calendar, and required systems to receive jobs, view appointment details, submit updates, upload photos/videos, and communicate status
• Respect the calendar, arrive on time, and keep appointments updated properly
• Communicate professionally with tenants, property owners, and internal team members
• Identify when additional appliance work, another licensed trade, replacement, delivery, installation, restoration, or follow-up service is required
• Create or recommend additional work orders for appliance-related follow-up repairs
• Return to properties to complete approved follow-up appliance work
• Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements

General Work May Include

• Urgent or emergency appliance calls
• Refrigerator troubleshooting and repair
• Stove and oven troubleshooting and repair
• Dishwasher troubleshooting and repair
• Washer troubleshooting and repair
• Dryer troubleshooting and repair
• Microwave troubleshooting where applicable
• Appliance leak assessments
• Appliance noise or performance concerns
• Appliance power or connection checks where applicable
• Appliance installation checks where applicable
• Filter, hose, seal, latch, element, pump, motor, or component checks where applicable
• Rental turnover appliance checks
• Appliance assessments for residential rental properties

Requirements

• Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role
• Strong knowledge of residential appliance diagnostics, repairs, and service work
• Available to handle urgent or emergency appliance calls when required
• Reliable transportation
• Necessary appliance repair tools and equipment available
• Comfortable attending residential rental properties independently
• iPhone 13 or equivalent smartphone with a high-quality camera
• Comfortable using a mobile app, phone, calendar, and online systems to receive jobs, update appointments, upload photos/videos, and submit notes
• Comfortable taking clear photos and videos of appliance issues, repair concerns, and completed work
• Able to write clear notes and submit updates after each visit
• Punctual, reliable, and able to respect scheduled appointments and calendar bookings
• Ability to work independently with minimal supervision
• Professional, reliable, punctual, and detail-oriented
• Able to communicate respectfully with tenants, property owners, and team members
• Able to complete work safely, professionally, and within the scope of experience, licensing, certification, and applicable requirements

Nice-to-Have

• Experience with residential rental properties
• Experience handling urgent appliance service calls
• Experience supporting property management, maintenance, or residential service operations
• Experience identifying when replacement, delivery, installation, another licensed trade, or follow-up service is required
• Experience documenting service work through mobile apps, photos, videos, notes, and job updates

Ideal Candidate

The ideal candidate is an experienced Appliance Technician who is reliable, professional, and comfortable working independently at residential rental properties.

They know how to assess appliance issues, complete approved repairs properly, document the work clearly, and communicate respectfully with tenants, property owners, and internal team members.

They are punctual, organized, and comfortable using mobile systems to receive jobs, update appointments, upload photos and videos, and submit notes after each visit.

They understand when a repair is within their scope and when another licensed trade, replacement, delivery, installation, restoration, or internal follow-up is required.

Field Requirements

• Reliable transportation
• Appliance repair tools and equipment available for appointments
• Smartphone with a high-quality camera
• Ability to travel between residential rental properties
• Ability to handle urgent or emergency appliance calls when required
• Ability to use company app, phone, calendar, and online systems
• Ability to submit clear updates, photos, videos, and notes after each visit

Important Note

This role is for appliance repair and appliance service work only. Any plumbing, electrical, HVAC, gas, structural, restoration, or permit-required work outside the technician’s scope must be reported and escalated so the appropriate licensed trade or internal team can follow up. Gas appliance work must only be completed by someone with the proper gas license or certification where required.

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