Remote Spécialiste, transition de pratique / Practice Transition Specialist
Peak Financial Group
English version to follow
À propos de PEAK
Chef de file du conseil financier indépendant au Canada, PEAK accompagne les Canadiens depuis plus de 30 ans dans la gestion de leur patrimoine. Forts de 16 milliards $ d’actifs sous administration et d’un réseau de 1 500 professionnels , nous plaçons l’ indépendance, l’innovation et l’intégrité au cœur de notre mission : améliorer la qualité de vie grâce à une meilleure utilisation de l’argent.
Votre rôle : Faire briller l’expérience des Conseillers dès leur premier jour chez PEAK.
Nous croyons qu’un Conseiller bien accompagné est un conseiller engagé, performant et heureux dans notre réseau.
En tant que Spécialist, transition de pratiques , vous jouerez un rôle central dans l’ intégration de nos nouveaux partenaires – en les accompagnant dans la transition de leur pratique, tout en apportant un soutien de haut niveau aux conseillers déjà actifs et à ceux en phase de départ.
Ce rôle est fait pour vous si vous aimez les environnements dynamiques , avez un sens du service exceptionnel, et aimez jouer le rôle de “chef d’orchestre” dans des processus complexes et humains.
Vos responsabilités : Accompagner – Connecter - Coordonner.
- Accompagner les nouveaux conseillers dans chaque étape de leur intégration (documents, transferts, systèmes, accès, formation).
- Devenir leur point de contact privilégié pendant toute la période de transition.
- Collaborer étroitement avec les équipes internes (Développement des affaires, Opérations, Conformité, Finance, etc.).
- Assurer un transfert fluide des actifs et de la clientèle avec le minimum d’interruptions.
- Soutenir les conseillers existants dans leurs demandes ponctuelles, mises à jour et modifications (CRM, commissions, codes, etc.).
- Gérer également les départs de conseillers avec professionnalisme et rigueur (coordination des accès, transfert de clients, suivi post-départ).
L’environnement PEAK
- Organisation en mode agile .
- Collaboration constante avec les Spécialistes Intégration, le Business Dev et les autres départements.
- Autonomie dans la gestion de vos dossiers, tout en recevant du soutien et du shadowing à votre rythme.
- Un environnement non figé où vous pourrez contribuer activement à l’ amélioration continue .
Profil recherché
- Minimum 3 ans d’expérience dans le domaine du courtage (valeurs mobilières ou fonds communs).
- Expérience concrète en service à la clientèle B2B , avec une forte capacité à gérer plusieurs dossiers en parallèle.
- Bilinguisme requis (anglais/français, à l’oral et à l’écrit).
- À l’aise avec la suite Office et les outils collaboratifs (connaissance de Hubspot est un atout).
- Grand sens de l’organisation , pensée critique , adaptabilité et proactivité .
- Formation universitaire (BAC) en commerce ou domaine connexe, un atout.
Pourquoi rejoindre Peak?
- Une équipe humaine , bienveillante , avec une culture d’ entraide et d’ excellence .
- Un rôle clé et visible dans le parcours des conseillers.
- L’opportunité d’ évoluer selon votre rythme : certains deviennent autonomes en 4 mois, d’autres prennent un an – on s’adapte à vous.
- Accès à des rencontres avec les chefs de département pour une compréhension 360° de l’organisation.
- Des projets spéciaux pour enrichir votre rôle au fil du temps.
Ce que nous offrons
- Mode de travail hybride : 3 jours au bureau et 2 jours en télétravail par semaine
- Bureaux modernes avec vue, en plein coeur du centre-ville de Montréal, facilement accessible en transports en commun
- 3 semaines de vacances et 5 journées maladies par année
- Après la période de probation : Assurances collectives complètes (maladie, dentaire, compte gestion santé, programme d’aide aux employés, télémédecine) prises en charge à 50% par l’employeur
- Après la période de probation : Programme de REER avec participation de l’employeur
- Prise en charge de 20% de la carte OPUS par l’employeur (équivalent à 2 mois gratuits par an)
- Implication dans la communauté et la cause corporative contre le cancer et autres associations
- Organisation fréquente d’ événements par le comité social, basés sur l’événementiel, la santé mentale et physique des employés et l’implication sociale et communautaire
- Encouragement au développement personnel à travers la formation et l’ évolution interne
Nous souhaitons remercier tous ceux et celles qui nous feront parvenir leur candidature, mais nous ne communiquerons qu’avec les candidats retenus pour une entrevue.
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About PEAK
A leader in independent financial advice in Canada, PEAK Financial Group has been helping Canadians manage their wealth for over 30 years. With $16 billion in assets under administration and a network of 1,500 professionals across the country, we place independence, innovation and integrity at the heart of our mission: improving people’s lives through smarter use of their money.
Your role : Deliver a standout onboarding experience from day one
We believe that a well-supported advisor is an engaged, successful and loyal partner.
As a Practices Transition Specialist , you will play a central role in onboarding new financial advisors to the PEAK network — supporting them through the transition of their practice, while also providing high-quality support to our existing and departing advisors.
This role is ideal for someone who thrives in dynamic environments , has a strong client-service mindset , and enjoys being a “conductor” in complex, cross-functional processes.
Key Responsibilities : Support – Connect – Coordinate
- Guide new advisors through every step of their integration (documents, asset transfers, system access, onboarding, training).
- Serve as their go-to contact throughout the transition period.
- Work closely with internal teams (Business Development, Operations, Compliance, Finance, etc.).
- Ensure a smooth transfer of client assets with minimal interruptions.
- Provide responsive support to active advisors for updates, system access, commissions, CRM info, etc.
- Professionally manage advisor departures (access removal, client transfers, internal coordination, and follow-up).
PEAK environment
- Agile team structure with daily stand-up meetings.
- Close collaboration with other Integration Specialists and the Business Development team.
- Autonomy in managing your own files, with guidance and shadowing as needed.
- A flexible, evolving work environment that values improvement and initiative .
What We’re Looking For
- At least 3 years of experience in brokerage or mutual fund environments .
- Solid experience in B2B customer service , with the ability to manage multiple onboarding cases in parallel.
- Bilingual – fluent in English and French , spoken and written.
- Proficiency with Microsoft Office Suite and collaborative tools (Hubspot knowledge is a plus).
- Strong organization , critical thinking , adaptability and proactivity .
- University degree (ideally in business or a related field) is a plus.
Why join PEAK?
- A supportive, human-centered team culture built on collaboration and excellence.
- A key, high-impact role in the advisor experience lifecycle.
- Integration tailored to your pace : some become fully autonomous within 4 months, others in a year — we adapt to you.
- Regular interactions with department leaders to give you a 360° understanding of the organization.
- Special projects that allow you to grow and enrich your role over time.
What We Offer
- Hybrid work model: 3 days at the office and 2 days remote per week
- Modern offices with scenic views in downtown Montreal, easily accessible by public transit
- 3 weeks vacation and 5 paid sick days annually
- After probation: comprehensive group insurance (health, dental, health spending account, EAP, telemedicine), 50% covered by PEAK
- Employer-matched RRSP program after probation
- 20% employer contribution to OPUS public transit card (equivalent to 2 free months per year)
- Involvement in social causes including cancer research and community initiatives
- Frequent events led by our social committee focused on wellbeing, community and connection
- Professional development encouraged through training and internal growth opportunities
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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