Senior Crm Developer - Rq11500

Responsibilities
Required to translate technical systems specifications into working, tested applications.
This includes:
developing detailed programming specifications
writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
General Skills
Experience in programming and analysis;
specialized software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in design, code, test, debug and document applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patters, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design, development, implementation and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills;
verbal and written communication skills;
interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Desirable Skills
Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to provide user and system documentation as required
Experience and Skill Set RequirementsTechnical Skills (40%)
Experience with Agile methodologies
Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Working knowledge of development in Azure technologies
Working knowledge of .NET, C#, JavaScript
Working knowledge of DevOps, task boards, pipelines, etc.
Experience (40%)
Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom. Web API development, ASP.NET .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Proficiency in all cloud service models: SaaS, PaaS, and IaaS
Certifications in Dynamics 365 and Azure are preferred
Experience with Agile methodologies including using kanban/task boards
Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
Experience with both low code development and custom development on Dynamics 365
Communication Skills (20%)
Strong communication skills to prepare documentation, including but not limited to;
reports, reviews, assessments
Ability to present ideas and suggestions clearly and effectively and in a user friendly manner;
maintain a high level of customer service to both internal and external clients
Must Have:
Experience with Agile methodologies
Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge of .NET, C#, JavaScript
Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom. Web API development, ASP.NET .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Nice to have:Prior OPS/Public sector exp.
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