Senior Salesforce Developer With Service Cloud And Agentforce

Job Title: Senior Salesforce Developer Service Cloud Agentforce
Job Location: Canada, Mississauga, Ontario
Role ObjectiveAs a Senior Developer you will bridge the gap between complex business requirements and cutting-edge AI technology. You will be responsible for the end-to-end implementation of Service Cloud and the strategic deployment of Agentforce to automate customer service workflows, enhance agent productivity and deliver autonomous AI interactions.
Key Responsibilities
Agentforce AI Implementation
Client Facing Onsite offshore coordination
Required Qualifications
Experience 6 years in Salesforce Development with at least 2 years focused on Service Cloud
Platform Mastery – Advanced Apex, Asynchronous Integrations, Lightning Web Components, and complex Flow orchestration
AI Data Hands-on experience with Data Cloud DMOs, DLOs and Calculated Insights to provide the data foundation for Agentforce
Integration Expert knowledge of REST/SOAP APIs and Event-Driven Architecture including Platform Events
DevOps Experience with CI/CD pipelines (Copado, Gearset or Salesforce CLI) in an Agile environment
AI Familiarity – Proven experience with Salesforce AI tools Einstein Bots, Prompt Builder or Agentforce
Certifications Preferred
Salesforce Certified Platform Developer II
Salesforce Certified Agentforce Specialist (High Preferred)
Salesforce Certified Service Cloud Consultant
Salesforce Certified Data Cloud Consultant
Benefits and Perks
Comprehensive Medical Plan covering Medical, Dental, Vision
Health Care Spending Account
Short-Term and Long-Term Disability Coverage
Life Insurance
Annual vacation and other Paid Leaves
Maternity Leave Top-Up Pay
The compensation range displayed in this posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location, job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation such as an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
DisclaimerThe compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree
is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectionate or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable AccommodationLTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at View email address on ca.hrm.tc so that arrangements can be made for the appropriate accommodations to be in place.
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