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CNC Equipment Service Development Manager

Rhodes Wolfe

Design CNC equipment preventive maintenance programs in Etobicoke while building aftermarket service operations, pricing, and technician teams onsite.

This full-time Service Development Manager reports to the Vice President and creates a distinct revenue-generating business from the ground up. The role requires industrial equipment aftermarket experience, operational leadership, and CRM proficiency. You will establish scalable service standards and workflows.

Key Responsibilities:

  • Design multi-tier preventive maintenance programs and delivery standards
  • Develop upsell processes for replacement parts and service opportunities
  • Partner on pricing, cost analysis, and margin optimization
  • Recruit, train, and lead preventive maintenance technicians
  • Establish scheduling, dispatch, CRM, contracts, and renewals

Requirements:

  • Five-plus years building industrial equipment aftermarket service programs
  • Three-plus years managing field service or technical teams
  • Experience developing offerings, standard procedures, and workflows
  • Ability to manage operational and financial key performance indicators
  • Proficiency with CRM and service management systems

Lead CNC equipment preventive maintenance growth through service development, operational control, and aftermarket team leadership in Etobicoke.

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Vacancy posted 13 hours ago
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