Part Time Receptionist

The Twin Motors Auto Group offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible. We are seeking our next great team member to join our team as a Part Time Receptionist. You must have a customer-centric approach to all duties and interactions and be an organized, team-oriented candidate that has excelled in a fast-paced environment. Our tenured staff is ready to help you start your new career at Twin Motors Dauphin.

Summary:

The Receptionist is responsible for excellent customer experience for the dealership. As the face of the company, the individual in this role must thrive in a fast-paced, customer centric role where effective communication, organization and ensuring strong administrative skills are required.

  Major Responsibilities

• Developing and maintaining relationships with customers to exceed customer expectations and build customer loyalty

• Greeting customers and visitors ensuring optimum customer service, displaying a great first impression of the dealership

• Answering and directing a high volume of emails and phone calls through a multi-line switchboard and ensuring messages are delivered to the respective parties, using a courteous telephone manner

• Assisting with the coordination of the daily traffic

• Providing detailed administrative support and performing various clerical tasks which include but are not limited to typing, filing, maintaining service logs, data entry, taking payments

• Maintaining the housekeeping of the reception area ensuring maintenance issues are reported immediately

• Maintaining a positive working relationship with team members and management in a team environment

• Other duties as assigned by manager

Shifts for this position are:

• Monday - Friday 4:00 - 6:00 p.m. ( 2-3 days per week) 

• Saturday 9:00 a.m. - 4 p.m. (rotating, every second week)

PLEASE ONLY APPLY IF YOU ARE AVAILABLE FOR THE REQUIRED SHIFTS.

Continuous Learning and Improvement

We are committed to our employee’s continuous learning and development and as such, training is provided through orientation, self-assessments, coaching sessions and demonstrations with managers.

Ideal Requirements:  

• An upbeat, positive presence on the phone

• Strong multitasking and phone handling skills

• Proficient in record-keeping with computerized systems and administrative experience

• Excellent communication skills (phone and in-person)

• Organized, with strong time management and computer skills

• Professional work ethic and appearance for customer service

• Consistent professional appearance and manner

• Excellent written and verbal communication skills

• Prior receptionist or related experience preferred

• Attention to detail and experience with Google Docs

• Dealership experience is a plus

Why Work for The Twin Motors Auto Group:  

• Competitive Compensation & Group Health Benefits

• Training & Development Support 

• EAP Online Health

• Vehicle Purchase & Service Incentives 

• Opportunities for Career Advancement 

• Employee events

• Employee recognition & rewards 

• Fun & Supportive Culture

We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!