Head Of Quality

Full-time Permanent Mid-level Senior
DescriptionJOB DESCRIPTION
Section A — Position Information
Job title:
Head of Quality
Department:
Quality
Reports to:
Chief Executive Officer
Section B — Job Purpose
The Head of Quality is responsible for establishing, leading, and continuously improving the company's Quality Management System (QMS) in alignment with ISO standards and regulatory requirements using Risk Based Methodologies.
This role ensures that all products, services, and operational processes meet the highest quality, safety, and compliance standards within the mining technology sector.
The position plays a critical leadership role in embedding a culture of quality, risk management, and continuous improvement across the organization.
Essential duties are marked with (E).
Quality Strategy & Leadership
Develop and implement the company-wide Quality and Risk Reduction Strategy aligned with business objectives. (E)
Lead the Quality function across Engineering, Manufacturing, Supply Chain, and Service teams. (E)
Establish Risk Based KPIs and performance dashboards for each macroprocess.
Report quality performance and risk metrics to executive leadership. (E)
Lead implementation, certification, and maintenance of relevant ISO standards, including ISO 9001:2015 transition to ISO 9001:2026 and ISO 27001:2022. (E)
Act as the Management Representative for ISO certifications. (E)
Manage internal and external audits and ensure audit readiness at all times. (E)
Maintain QAN/QAR certifications.
Develop and maintain production surveillance audits and product inspections
Compliance & Regulatory Management
Maintain document control systems and quality records. (E)
Oversee risk assessments and mitigation plans.
Interface with regulatory bodies and certification agencies.
Operational Quality Assurance
Establish quality control processes for product design, development, and manufacturing. (E)
Oversee supplier quality management and audits.
Manage non-conformance reporting (NCR), CAPA processes, and root cause analysis. (E)
Drive defect reduction and process optimization initiatives.
Conduct training programs on quality standards and compliance.
Facilitate root cause analysis and corrective actions for recurrence prevention. (E)
Build and manage the Quality team. (E)
Define roles, responsibilities, and performance objectives.
Develop succession planning and capability development programs.
Successful ISO certifications and surveillance audits.
Reduced product non-conformances and defect rates.
Improve customer satisfaction metrics.
Established risk management framework.
Strong audit and compliance record.
General
Other duties as assigned.
Section D — Qualifications
Education
Bachelor’s degree in engineering, Quality Management, Industrial Engineering, or a related field.
Master's degree preferred, (MBA, Engineering, Quality Systems)
American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) preferred, ASQ Certified Quality Engineer (CQE)
Experience
Progressive experience leading a Quality Management System (QMS) in a manufacturing or industrial technology environment 10+ years.
Operational Excellence, Manufacturing Engineering, Lean concepts, Value Stream Mapping etc.
Supplier Management with First Article requirements,
NPD new product development to product realization APQP, PPAP, FMEA, MSA.
Above-average computer skills with proficiency in Microsoft Office.
Above-average computer skills with CAD software.
Section E — Skills and Competencies
Strategic and risk-based thinking using a systems approach to quality management.
Strong regulatory knowledge.
Analytical and problem-solving skills.
High integrity and governance focus.
Section F — Physical and Mental Demands and Working Conditions
Working Conditions
Primarily office-based at the Becker Mining Systems facility in Sudbury, Ontario.
Regular time spent on the production floor and in engineering areas to support audits, inspections, and quality reviews.
Periodic travel to supplier sites or customer locations to support audits and quality investigations.
Standard business hours, with extended hours occasionally required during certification audits or major non-conformance investigations.
Physical Demands
Prolonged periods of computer and screen-based work, combined with time on the production floor.
Mental Demands
Sustained attention to detail when reviewing quality records, audit findings, and compliance documentation.
Managing multiple concurrent audits, investigations, and improvement initiatives.
Exercising sound judgment and discretion when addressing non-conformances and regulatory matters.
Section G — Required Licences and Certifications
ISO 9001 Lead Auditor, Internal or External
ISO 14001 / ISO 45001 Lead Auditor, Internal or External
Six Sigma Green Belt or Black Belt.
Certified Quality Manager (CQM).
Class G drivers license minimum, ability to travel abroad.
Section H — Pay Grade or Band (optional)
Pay grade / band:
$80,000 to $100,000 annually (based off education and experience)
#J-18808-Ljbffr