Senior Officer, Multimedia

• Type of position: permanent, hybrid
• Salary range: $80,000 to 90,000

About the CHEO Foundation

CHEO Foundation is the philanthropic arm of CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. For 50 years, the CHEO Foundation has been the link between these respected institutions and the generous community that financially sustains them. CHEO Foundation staff are inspired by donors, and the community, who support pediatric healthcare, cutting-edge research and essential services to ensure children and youth can live their best lives. We are proud to put the interests of kids at the forefront of our decisions and we are intentional in everything we do. We improve by learning from experiences and by being accountable for our outcomes. We take care of ourselves and each other, embrace equity, diversity, inclusivity and indigeneity, and celebrate success as a team.

• Making a Difference in the Lives of Children/Youth
• Competitive Wages
• Flexible Schedules
• Onsite Fitness Centre
• Inclusive Culture
• Wellness Programs

CHEO's Equal Opportunity Employer Statement

The CHEO Foundation is an equal opportunity employer and we are committed to practices that support Equity, Diversity, Inclusion and Indigeneity.

About the Role

Reporting to the Director of Communications, the Senior Officer, Multimedia leads the creative development and production of high-quality multimedia content, including videography, photography and graphic design, to support the Foundation’s fundraising, marketing and communications priorities.

The Senior Officer provides creative direction and technical expertise throughout the production process, from concept development to final delivery. The role is responsible for leading complex multimedia projects, maintaining high standards of creative quality and brand consistency, and helping translate organizational priorities into compelling visual stories that engage audiences and strengthen connections with CHEO Foundation’s mission and inspire support for children, youth and families.

About You

You are a highly creative and technically skilled professional with a passion for storytelling through video, photography and graphic design. Confident in your expertise and evaluation with industry trends, you bring fresh ideas, sound judgment and a proactive approach to creating engaging content.

You enjoy working collaboratively with colleagues, hospital staff, donors and other stakeholders while confidently leading creative projects independently. You understand that capturing stories in a hospital setting can involve deeply personal and emotional moments, and you approach these situations with empathy, professionalism and discretion. Highly organized and adaptable, you thrive in a fast-paced environment, managing multiple projects and shifting priorities while maintaining exceptional standards of quality.

Primary Responsibilities

General:

• Provide communications support for marketing, sponsorship and fundraising initiatives.
• Lead the development of creative concepts and storytelling approaches, advising colleagues on how multimedia content can best support fundraising, marketing and communications objectives.
• Liaise with and help create a positive working relationship between CHEO, the CHEO Research Institute Roger Neilson Children’s Hospice and CHEO Foundation staff.
• Connect with team members and partners to plan and coordinate interviews for photo and video shoots.
• Exercise discretion and sound judgement in handling sensitive and confidential information.
• Lead the creative development and production of multimedia content for complex, high profile fundraising and communications initiatives, from concept development through final delivery.
• Establish and maintain multimedia production standards and best practices, providing technical guidance to colleagues and ensuring consistent quality across projects.

Photography:

• Plan and direct photo shoots involving diverse partners in often unpredictable environments,(low light or outdoor settings).
• Shoot, edit and catalogue photos as required.

Videography:

• Lead video shoots with diverse partners, including executives, medical staff, sponsors and other partners providing creative direction to achieve compelling content in a variety of settings.
• Provide creative leadership and guidance throughout the production process to deliver content that meets strategic objectives.
• Film, edit, and produce compelling video content, incorporating graphics, music, and motion elements, while maintaining a well-organized archive of footage for future use.

Graphic Design:

• Design infographics, ads, email headers/footer, impact reports, sponsorship reports and other documents as required.
• Transform content and ideas into compelling multimedia assets that engage audiences across digital, social, web, video, and print platforms.
• Ensure all multimedia content and creative assets consistently align with brand standards, providing guidance on creative quality and consistency.

Qualifications

• Progressive experience in Graphic Design, Digital Design, Multimedia production or related field, including demonstrated experience leading complex multimedia projects.
• Advanced proficiency in Adobe Creative Cloud, including InDesign, Photoshop, Illustrator and Premiere Pro; experience with After Effects is an asset.
• Advanced understanding of digital design, photography and video production processes, including industry best practices.
• Demonstrated ability to provide creative direction and technical guidance to colleagues and partners.
• A highly collaborative individual who enjoys connecting with others and works effectively independently.
• Superior organizational skills, particularly in the management and archiving of photo and video content.
• Strong interpersonal and verbal communication skills to enable effective interactions with patients, families, and sponsors.
• Skilled at simultaneously working on multiple design projects with various deadlines.
• Highly motivated and able to adapt quickly to new situations/challenges.
• Appreciation and respect for protocol, professionalism and confidentiality.
• Must have a valid driver’s license and access to a vehicle.

The CHEO Foundation is an equal opportunity employer. Should you require any accommodation during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.