Solutions Engineer

SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for all.With an expanding footprint across Canada and the U.S., we're scaling quickly and looking for mission-driven talent to help accelerate our growth.
SWTCH is hiring a
Solutions Engineer
to be the technical partner to our national sales team. You'll lead the technical side of pre-sales conversations, shape winning responses to RFPs for large, strategic EV charging projects, and help design sites once a project is won.This role goes beyond sales. You'll work closely with Product and Engineering on hardware testing, product development and partner training. If you enjoy turning complex charging infrastructure needs into clear solutions that customers, partners and internal teams can act on, we'd love to hear from you.
Key Responsibilities
Pre-Sales and RFPs
Serve as the lead technical resource for the national sales team, guiding pre-sales conversations from a technical perspectiveRun technical discovery with prospects to understand site conditions, electrical capacity, charging needs and business goalsDesign and recommend EV charging solutions covering hardware, software, load management and network setupSupport RFPs for large strategic projects by writing technical responses, compliance matrices and solution designs, and providing pricing inputsConfigure and design sites after an RFP is awarded, when neededPartner with the pre-sales team to spot technology gaps in specific markets and develop solutions to close themTrack competitor products and coach the sales team on how to position SWTCH.Product, Engineering and Hardware
Work with Product and Engineering to identify system bugs, define product requirements and develop solutionsBuild implementation plans for other SWTCH teams to carry outManage communication with hardware vendors when testing equipment for existing and new productsRun hardware testing in the lab, when neededTraining and Enablement
Train industry partners on SWTCH processes and technology, and show them how to use both to win projectsCreate and continually improve training content that helps partners and customers commission chargers and design projects using SWTCH processes.Industry Presence
Represent SWTCH at local industry events from time to timeWho We Are
SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for all.With an expanding footprint across Canada and the U.S., we're scaling quickly and looking for mission-driven talent to help accelerate our growth.
Job Opportunity
SWTCH is hiring a
Solutions Engineer
to be the technical partner to our national sales team. You'll lead the technical side of pre-sales conversations, shape winning responses to RFPs for large, strategic EV charging projects, and help design sites once a project is won.This role goes beyond sales. You'll work closely with Product and Engineering on hardware testing, product development and partner training. If you enjoy turning complex charging infrastructure needs into clear solutions that customers, partners and internal teams can act on, we'd love to hear from you.
Key Responsibilities
Pre-Sales and RFPs
Serve as the lead technical resource for the national sales team, guiding pre-sales conversations from a technical perspectiveRun technical discovery with prospects to understand site conditions, electrical capacity, charging needs and business goalsDesign and recommend EV charging solutions covering hardware, software, load management and network setupSupport RFPs for large strategic projects by writing technical responses, compliance matrices and solution designs, and providing pricing inputsConfigure and design sites after an RFP is awarded, when neededPartner with the pre-sales team to spot technology gaps in specific markets and develop solutions to close themTrack competitor products and coach the sales team on how to position SWTCH.Product, Engineering and Hardware
Work with Product and Engineering to identify system bugs, define product requirements and develop solutionsBuild implementation plans for other SWTCH teams to carry outManage communication with hardware vendors when testing equipment for existing and new productsRun hardware testing in the lab, when neededHelp develop new SWTCH products.Training and Enablement
Train industry partners on SWTCH processes and technology, and show them how to use both to win projectsCreate and continually improve training content that helps partners and customers commission chargers and design projects using SWTCH processes.Industry Presence
Represent SWTCH at local industry events from time to timeRequirements
Qualifications
3+ years in solutions engineering, sales engineering or technical pre-sales, ideally in EV charging, energy, cleantech or SaaSWorking knowledge of EV charging hardware and standards such as Level 2, DCFC and OCPP. An understanding of electrical infrastructure is an assetExperience contributing to or leading the technical sections of RFPs for large or public-sector projectsHands-on experience testing hardware and working with equipment vendorsExperience working with Product and Engineering teams to troubleshoot issues and define requirementsStrong communication and presentation skills, with the ability to explain technical concepts to a range of audiencesHighly organized, comfortable managing several opportunities and deadlines at onceWilling to travel occasionally for customer meetings, site visits and industry events.Nice to have
An engineering degree or technical diploma, such as electrical or mechanicalExperience creating training materials or running partner enablement programsFamiliarity with utility programs, government incentives or funding applications for EV chargingExperience with CRM tools such as Salesforce or HubSpotBenefits
Business Impact
- As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the companyEnvironmental Impact
- We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable futureDiversity
- People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and expressSWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via text and/or without having met a member of our hiring team in person, please disregard.SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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