Branch Operations Manager/Customer Service Manager
MacDonald Search Group
Seeking a highly organized, customer-focused, and operationally driven Branch Operations Manager/Customer Service Manager to lead the Nova Scotia location.
Responsible for overseeing daily branch operations, ensuring exceptional customer service, coordinating order fulfillment activities, and acting as the key liaison between Sales, Production, and Customer Care teams.
This role serves as the operational leader of the branch and is accountable for ensuring customer orders are managed accurately and efficiently from order entry through delivery.
The ideal candidate combines strong leadership skills, customer service expertise, operational knowledge, and experience working within an ERP environment
Key Responsibilities - Lead day-to-day branch operations. - Supervise all Customer Care and Customer Service personnel. - Serve as the primary branch contact for customer inquiries and order-related issues. - Oversee the complete order lifecycle from receipt through production and delivery. - Act as the primary liaison between Sales and Production teams.
Minimum 5 years of progressive leadership experience. - Experience managing customer-facing teams and operational workflows. - Experience working with ERP systems.
Competitive compensation, beneifts and vacation. Reach out to Paul Melanson at MacDonald Search Group at View email address on macdonaldsearchgroup.com to discuss more details.
Responsible for overseeing daily branch operations, ensuring exceptional customer service, coordinating order fulfillment activities, and acting as the key liaison between Sales, Production, and Customer Care teams.
This role serves as the operational leader of the branch and is accountable for ensuring customer orders are managed accurately and efficiently from order entry through delivery.
The ideal candidate combines strong leadership skills, customer service expertise, operational knowledge, and experience working within an ERP environment
Key Responsibilities - Lead day-to-day branch operations. - Supervise all Customer Care and Customer Service personnel. - Serve as the primary branch contact for customer inquiries and order-related issues. - Oversee the complete order lifecycle from receipt through production and delivery. - Act as the primary liaison between Sales and Production teams.
Minimum 5 years of progressive leadership experience. - Experience managing customer-facing teams and operational workflows. - Experience working with ERP systems.
Competitive compensation, beneifts and vacation. Reach out to Paul Melanson at MacDonald Search Group at View email address on macdonaldsearchgroup.com to discuss more details.
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Branch Operations Manager/Customer Service Manager in Halifax, NS vacancy
$34.75k per year
...312 Retail Banking Sales & Service This position is permanent... ...Delivers exceptional service to BMO customers and prospects. Identifies... ...Works collaboratively within the branch and through various channels... ...unresolved customer situations to managers as required. Contributes to...SuggestedPermanent employmentContract workPart timeDay shift- ...Lake – Store 465 (Halifax, NS) Reports to: Department Manager – Customer Service Position Summary The Supervisor contributes to... ...customers in an effective and efficient manner. Operations Assists the Department Manager in maintaining quality department...SuggestedFull timeSeasonal workImmediate startShift workWeekend workAfternoon shift
- ...growing propane distribution companies, with operations nationwide and more than 400 dedicated team members. We are a safety-first, customer-focused organization committed to being... ...opportunities The Role The Service Manager – Atlantic Region is a senior leadership...SuggestedLong term contractFull timeInternshipWork at officeFlexible hours
$4754.34 per week
...Reporting to the Executive Director, Maintenance and Operations, this position oversees the acquisition of goods, services, and programs to efficiently maintain our... ...maintenance. As an integral member of the senior management team, you are accountable for programs and...SuggestedLong term contractPermanent employmentContract workTemporary workInternshipWork at office- ...GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new... ...(SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives... ...Responsibilities: Conduct and manage daily operations to meet productivity targets and...SuggestedPermanent employmentInternship
- ...leading edge of passenger aviation.As an Operations Manager, Airports, you will play an important... ...your team, you will enable them to exceed customer expectations and uphold our glowing-... ...Airside/Ramp/Apron Operations, Baggage Services, Staff Deployment/Planning & In-Terminal...Local areaWork visaLong distanceShift work
$60k - $110k per year
IT Service Operations Lead Position Description We are seeking a proactive and experienced... ...Lead to oversee and drive the end-to-end management of IT incidents, service requests, and... ...contribute to operational excellence and customer satisfaction. This is a hybrid role...Long term contractPermanent employment2 days per week$1848.39 - $2068.11 per week
...Competition # : 48856 Department: Service Nova Scotia Location: HALIFAX Type of Employment: Term Union Status: NSGEU - NSPG... ...business. About Our Opportunity Reporting to the Manager, Office and Tax Admin, Collection Services, you are responsible...Long term contractFull timeTemporary workCasual workInternshipWork at office- Some of what you will doThe Regional Services Manager is accountable for driving profitable growth in print and marketing,... ...class experience while leading initiatives that enhance customer engagement, streamline operations, and develop high-performing teams. The manager will...InternshipHome office
$64.74k - $183.01k per year
...arrangements Due to the nature of the work and operational requirements, this position may be... .... The role We are looking for a Manager, Operations and Finances (MOF) to support our... ...providing technical and business advisory services and financial assistance to the small...Permanent employmentWork at officeRemote workRelocation package$60k per year
...exceptional cleaning and maintenance services while fostering a workplace culture... ...accountability, quality, teamwork, and customer satisfaction. Position Summary... ...a hands-on and results-driven Area Manager to oversee daily operations across Nova Scotia. This leadership...Full timeContract work$19.9 - $23.75 per hour
...the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with an... ...partners! In Halifax, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So...Full timePart timeSeasonal workFlexible hoursShift workWeekend workAfternoon shiftEarly shift$23.5 - $27.15 per hour
...If so, we want to chat with you! Our operation in Halifax keeps growing and provides our... ...you will be a part of an amazing team of customer service specialists who work together to provide... ...seating grooming for the flight Manage passenger boarding as per airline procedures...Full timePart time- ...opportunities to experience, in real time, how design, project management, and construction teams can successfully work together to deliver... ...got it just right. We are seeking an experienced Financial Operations Manager to join our operations team. The successful...Long term contractFull timeWork at officeMonday to fridayFlexible hours
- ...: # Develops and maintains excellent relationships with Branch Manager, Client Services Manager and the clients in the portfolio. # Performs interviews... ...are met. # Communicates appropriate information to Operations / Field Operations Supervisors as needed to ensure that...Full time
- ...the Way to Better Living . We are searching for a Health Services Manager to join our team at Parkland Clayton Park based in Halifax,... ...performance manage others Consistently demonstrates excellence in customer service to all stakeholders A passion for the healthcare...Full timeImmediate startRelocation
$24 per hour
...Halifax, NS Ready to suit up as a Operations Coordinator If you are looking for... ...role in communication between agents, customers and account Manager! We’re growing our ranks in... ...outs and vacancy coverage to eliminate service gaps; monitor operational assets or fleet...Hourly payFull timeTemporary workWork at officeFlexible hoursShift work- ...development What We’re Looking For Strong verbal communication skills Positive, professional, and energetic attitude Customer service or sales experience is helpful, but not required Ability to build trust and communicate clearly with members Comfortable working...Weekly payLong term contractPermanent employmentRemote workWork from homeFlexible hours
$3929.22 - $4911.52 per week
...that strengthen Nova Scotia. As stewards of the province’s financial affairs, we deliver a wide range of corporate fiscal and management services – including the preparation of the provincial budget, forecast updates, and financial advice to departments, crown corporations...Long term contractTemporary workInternshipWork at office$20.47 per hour
...an exciting opportunity for a Customer Assistance Representative Sr (... ...a high level of customer service by assisting both internal and... ...face-to-face, supporting their branch and rental needs. The CAR Sr will... ...mobility solutions, owning and operating the Enterprise Rent-A-Car,...Part timeLocal areaAfternoon shift- ...Number : 225823 Job Description Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring... ...payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of...RemplacementFull timeLocal areaShift workDay shift
$19.5 per hour
...Teleperformance is a leading provider of customer experience management, offering premier omnichannel support... ...to top global companies. Our diverse service locations, including on-site and work... ...open availability. Program hours of operation - Monday to Sunday (24 hours). You...ApprenticeshipWork at officeLocal areaRemote workWork from homeWorldwideFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift1 day per week- ...results-drivenDirector of Sales & Operations to lead and optimize... ...ensuring seamless end-to-end customer experience from showroom to delivery... ..., coach, and mentor store managers and sales teams to maximize performance... ...concerns and implement service improvements.Establish a high...Worldwide
$34.39k - $47.76k per year
...Req ID: 371227 NTT DATA Services strives to hire exceptional, innovative, and passionate... ...implementation, revenue cycle management and policy administration, in addition to... ..., as an agent primarily handling inbound customer calls. This is a call center environment...Long term contractFor contractorsRemote workFlexible hoursShift workNight shiftDay shift$52k per year
...Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear...Permanent employmentFull timeTraineeshipImmediate start$85k per year
...owned company that has proudly operated across the Maritimes for over... ...committed to delivering exceptional service while building a culture... ...operational excellence, teamwork, and customer satisfaction. Position... ...improvement initiatives, managing key client relationships, and...Long term contractFull timeTemporary work- ...designing, developing, constructing and operating some of our region's most iconic... ...Operations Administrator. Reporting to the Manager of Tenant Services, the Commercial Operations... ...members Excellent communication and customer service skills ~ Strong analytical skills...Long term contractFull timeWork at office
$21.38 per hour
...Security GuardHalifax, Nova Scotia, CAReady to suit up as a Operations SupervisorIf you are looking for a job where you have... ...you will play a key role in communication between agents, customers and account Manager!We’re growing our ranks in Halifax! With our wide variety...Hourly payFlexible hours- ...Description Dalhousie Food Services is seeking an Events and... ...Assistant to support the Marketing Manager in executing marketing plans... ...supporting daily marketing operations, assisting with event logistics... ...feedback programs to measure customer satisfaction and engagement....Work at officeWeekend workAfternoon shift
$16.5 per hour
...through food? We are seeking Food Service Workers to join our dynamic... ...Add garnishments to ensure customer happiness and eye appeal... ...storage Connect with the Manager daily to understand and accurately... ...colleagues to ensure smooth operations This role may have physical...Permanent employmentFull timeSeasonal work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Branch Operations Manager/Customer Service Manager. Be the first to apply!
Related searches
- regional director Halifax, NS
- retail area manager Halifax, NS
- responsable de secteur Halifax, NS
- regional product manager Halifax, NS
- retail district manager Halifax, NS
- chef de secteur Halifax, NS
- district manager Halifax, NS
- area safety manager Halifax, NS
- regional facilities manager Halifax, NS
- area cleaning manager Halifax, NS