Senior Manager, Executive Communications

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Communications

Pay Details: $115,600 - $163,200 CAD

Job Description

We are looking for a seasoned, motivated communicator to lead the communications strategy and delivery of Group Head (Canadian Personal & Small Business Bank) executive communications, by articulating a thoughtful and compelling voice for the leader that will advance the business and the Bank's narrative in a differentiated way. The successful candidate will bring a diverse skill set, combining superior writing capabilities, experience creating executive communications that inspire colleagues, and attention to detail, ability to manage multiple priorities and stakeholders, and experience navigating a large corporate environment.

• Act as a trusted communications advisor and strategic sounding board, helping shape narratives, refine messaging and guide conversations on content, tone and stakeholder impact.
• Through exceptional storytelling, work with a team focused on helping to shape and elevate executive voice in ways that inspire colleagues, reaffirm the business and the Bank's differentiated culture, instill confidence in our strategy, and position TD as a leader on issues that matter to our clients, colleagues, and communities.
• Partner effectively with colleagues and business partners to understand business priorities and how they should inform Group Head messages and engagements.
• Be a strategic partner to support the delivery of key internal events including leadership conference, town hall and business updates, with responsibility for communications planning, content and messaging development and execution support where required.
• Oversee external thought leadership and LinkedIn content strategy and development.
• Demonstrate understanding of how business decisions, issues and announcements may be perceived internally, externally and by media stakeholders.

Key qualifications and experience required

• Experience partnering closely with senior executives and executive office stakeholders, including collaboration with Group Head offices and Special Assistants/Chiefs of Staff to support day-to-day communications priorities and planning.
• Proven ability to develop strategic messaging and communications materials for employee reward and recognition programs, internal and external remarks, leadership messaging and high-profile business initiatives.
• Strong project management skills, with the ability to manage multiple priorities simultaneously and work collaboratively with managers, partners and cross-functional stakeholders to deliver against tight timelines.
• High degree of business and professional acumen, preferably within the financial industry, with confidence operating in senior executive environments and providing thoughtful counsel and recommendations to senior leaders.
• Have familiarity with quarterly earnings processes and executive communications, including the ability to support messaging development tied to business performance, strategic priorities and reputation considerations.
• Strong understanding of the Canadian Personal Bank is an asset, including key business priorities, banking operations and the broader financial services landscape, with the ability to translate complex business topics into clear, strategic communications.

Additional qualifications and skills

• 8-10 years of experience in communications or related field, with background working in a corporate communications environment.
• Exceptional writing skills, with a passion for creating content that conveys a clear and relevant message and that effectively capture tone and voice.
• Strong interest in world news and broader issues and trends, combined with understanding of the financial services sector and the ability to apply to the Group Head's communication strategy.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

• base salary
• variable compensation
• health and well-being benefits
• savings and retirement programs
• paid time off
• banking benefits and discounts
• career development
• reward and recognition programs

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more: Canada | US | Europe & Asia Pacific