waiter/waitress

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy

Work setting

• Restaurant

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Supervision

• No supervision responsibility

Credentials

Certificates, licences, memberships, and courses 

• Food and beverage server trade certificate
• Food Safety Certificate
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available