Warehouse Operations Manager

Our client in Brantford is looking for an experienced warehouse management professional to fill the role of Warehouse Operations Manager!
As the Operations Manager you will oversee all warehouse operations functions including logistics, staff coaching and direction, administrative and facility functions with the goal of meeting operational targets.
Through effective leadership and employee development, you will ensure exceptional customer service to strengthen the company image and support a high‑performing workforce, who strive to meet and exceed company and personal performance KPIs.
Come join this established company and be the recipient of an attractive compensation package including salary at 90K, comprehensive benefits plan and paid vacation time off!
Job Requirements:
Degree or diploma in a related field such as Business or Supply Chain Management
5-7 years of related experience and/or training in warehouse distribution;
or equivalent combination of education and experience.
3- 5 years of supervisory experience in a warehouse environment is required.
Experience managing company delivery fleet and the ability to effectively plan loads for timely delivery.
Skilled in delegating tasks, setting expectations, and monitoring progress of direct reports.
Able to motivate and inspire employees and give and receive constructive feedback.
Effective at prioritizing tasks, managing time, and creating action plans to achieve business goals.
Ability to multitask and meet tight deadlines.
Experience tracking performance KPI’s for use in coaching and performance management.
Strong verbal communication skills, with the confidence to speak clearly in all business settings.
Certified JHSC Member,First Aid Certification
Requires computer proficiency including experience with warehouse management system, Word, Excel, Outlook, and basic Internet use.
Job Responsibilities:
Equipallpersonnelwiththetools,information,andknowledgerequiredtoperformsafely,effectivelyandsupportcompanygoals.
Ensurecompliancewithcompanypolicies,procedures,andethicalstandardsincludinghealthandsafetystandardssuchasuseofPPE’sbyallemployees.
Superviseandmanageateamofwarehouseassociatesanddrivers.
Ensurestaffunderstandcompanyanddepartmentalobjectives,encouragecross‑departmentcollaboration,andhelpresolveconflictingpriorities.
Setclearemployeegoalsandexpectationsbydevelopingperformancemetricsandtargetsalignedwithcompanygoals
Plandeliveryroutestomeetcustomertimelinesandexpectations
Eliminateinefficientpracticesbydevelopingandimplementingimprovementstooperationalefficiency.
Maintainasafewarehouseenvironmentandensureallemployeesunderstandandfollowsafeworkpracticesandprocedures.
Modelcompanyvaluesandleadershipstandardsinalldecisionsandinteractions.
Ensurethebranchmeetsorexceedscustomerserviceexpectationsthroughconsistentoperationalexcellence.
Addresscustomerinquiriesandconcernspromptly
Responsible for overseeing the entire fleet including maintenance and safe operation of vehicles, following MTO and proper loading procedures, adhering to maintenance schedules, and annual inspections.
CoordinatewiththeWarehouseSupervisortoensuretimely,cost‑effectivedeliveries
Overseebuildingandpropertymaintenancetoensureasafeandfunctionalfacility.
Optimizewarehouselayoutandspacetominimizelossandmaximizeefficiency;
Identifyandimplementimprovementsandmaintainasafe,clean,andorganizedwarehouseenvironment.
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Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act and makes accommodations available for applicants with disabilities throughout its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request.
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